Supply and demand analysis of taxi services in Singapore

This project is aimed to study the relationship between the identified variables, customer searching behavior and the newly revised fare structure, and the supply and demand for taxi services. Taxi companies seek to minimize the operation costs and maximize their profits. On the other hand, commu...

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Bibliographic Details
Main Author: Lim, Bei Shan.
Other Authors: School of Civil and Environmental Engineering
Format: Final Year Project (FYP)
Language:English
Published: 2013
Subjects:
Online Access:http://hdl.handle.net/10356/53905
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author Lim, Bei Shan.
author2 School of Civil and Environmental Engineering
author_facet School of Civil and Environmental Engineering
Lim, Bei Shan.
author_sort Lim, Bei Shan.
collection NTU
description This project is aimed to study the relationship between the identified variables, customer searching behavior and the newly revised fare structure, and the supply and demand for taxi services. Taxi companies seek to minimize the operation costs and maximize their profits. On the other hand, commuters want an affordable convenient service with short waiting time. The two aspect of taxi industry, namely supply and demand have to be analyzed together to investigate how the taxi services can be improved to make sure the requirements from both the service suppliers and customers are fulfilled. Various data collection methods have been adopted for the analysis of the identified variables. These include field surveys at both taxi stands and along the road and taxi drivers’ behavioural analysis survey. Results showed that current taxi drivers’ searching method is highly inefficient as they mostly cruise randomly in search for customer. Taking up booking jobs, waiting at taxi stand was found to be effective in increasing the daily income of the drivers. Furthermore the newly revised fare structure had shown an increment in majority of the taxi drivers’ income. In conclusion, recommendations have been made to further increase the taxi drivers’ utilization and reducing passengers waiting time by introducing an application which inform drivers of potential customer location. The potential customer location information can be disseminated in the form of an electronic signboard along the road. Furthermore, Electronic Road Pricing (ERP) charges can be waived from taxis entering the city areas without any passengers.
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spelling ntu-10356/539052023-03-03T16:55:59Z Supply and demand analysis of taxi services in Singapore Lim, Bei Shan. School of Civil and Environmental Engineering Wang Zhi Wei David DRNTU::Engineering This project is aimed to study the relationship between the identified variables, customer searching behavior and the newly revised fare structure, and the supply and demand for taxi services. Taxi companies seek to minimize the operation costs and maximize their profits. On the other hand, commuters want an affordable convenient service with short waiting time. The two aspect of taxi industry, namely supply and demand have to be analyzed together to investigate how the taxi services can be improved to make sure the requirements from both the service suppliers and customers are fulfilled. Various data collection methods have been adopted for the analysis of the identified variables. These include field surveys at both taxi stands and along the road and taxi drivers’ behavioural analysis survey. Results showed that current taxi drivers’ searching method is highly inefficient as they mostly cruise randomly in search for customer. Taking up booking jobs, waiting at taxi stand was found to be effective in increasing the daily income of the drivers. Furthermore the newly revised fare structure had shown an increment in majority of the taxi drivers’ income. In conclusion, recommendations have been made to further increase the taxi drivers’ utilization and reducing passengers waiting time by introducing an application which inform drivers of potential customer location. The potential customer location information can be disseminated in the form of an electronic signboard along the road. Furthermore, Electronic Road Pricing (ERP) charges can be waived from taxis entering the city areas without any passengers. Bachelor of Engineering (Civil) 2013-06-10T03:40:45Z 2013-06-10T03:40:45Z 2013 2013 Final Year Project (FYP) http://hdl.handle.net/10356/53905 en Nanyang Technological University 84 p. application/pdf
spellingShingle DRNTU::Engineering
Lim, Bei Shan.
Supply and demand analysis of taxi services in Singapore
title Supply and demand analysis of taxi services in Singapore
title_full Supply and demand analysis of taxi services in Singapore
title_fullStr Supply and demand analysis of taxi services in Singapore
title_full_unstemmed Supply and demand analysis of taxi services in Singapore
title_short Supply and demand analysis of taxi services in Singapore
title_sort supply and demand analysis of taxi services in singapore
topic DRNTU::Engineering
url http://hdl.handle.net/10356/53905
work_keys_str_mv AT limbeishan supplyanddemandanalysisoftaxiservicesinsingapore