Achieving total quality management through ISO 9000 certification

The purpose of this report is to unveil the linkage between ISO quality system and Total Quality Management (TQM) in Singapore context. This study examines the extent to which the ISO-certified companies are moving towards attaining TQM.

Bibliographic Details
Main Authors: Chia, May Ping, Haslina Mohamed, Leong, Anne Yin Mei
Other Authors: Nanyang Business School
Format: Final Year Project (FYP)
Language:English
Published: 2014
Subjects:
Online Access:http://hdl.handle.net/10356/55451
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author Chia, May Ping
Haslina Mohamed
Leong, Anne Yin Mei
author2 Nanyang Business School
author_facet Nanyang Business School
Chia, May Ping
Haslina Mohamed
Leong, Anne Yin Mei
author_sort Chia, May Ping
collection NTU
description The purpose of this report is to unveil the linkage between ISO quality system and Total Quality Management (TQM) in Singapore context. This study examines the extent to which the ISO-certified companies are moving towards attaining TQM.
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format Final Year Project (FYP)
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language English
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spelling ntu-10356/554512023-05-19T03:30:04Z Achieving total quality management through ISO 9000 certification Chia, May Ping Haslina Mohamed Leong, Anne Yin Mei Nanyang Business School Luis Ma. R. Calingo DRNTU::Business::General The purpose of this report is to unveil the linkage between ISO quality system and Total Quality Management (TQM) in Singapore context. This study examines the extent to which the ISO-certified companies are moving towards attaining TQM. BUSINESS 2014-03-11T00:57:34Z 2014-03-11T00:57:34Z 1994 1994 Final Year Project (FYP) http://hdl.handle.net/10356/55451 en Nanyang Technological University 109 p. application/pdf
spellingShingle DRNTU::Business::General
Chia, May Ping
Haslina Mohamed
Leong, Anne Yin Mei
Achieving total quality management through ISO 9000 certification
title Achieving total quality management through ISO 9000 certification
title_full Achieving total quality management through ISO 9000 certification
title_fullStr Achieving total quality management through ISO 9000 certification
title_full_unstemmed Achieving total quality management through ISO 9000 certification
title_short Achieving total quality management through ISO 9000 certification
title_sort achieving total quality management through iso 9000 certification
topic DRNTU::Business::General
url http://hdl.handle.net/10356/55451
work_keys_str_mv AT chiamayping achievingtotalqualitymanagementthroughiso9000certification
AT haslinamohamed achievingtotalqualitymanagementthroughiso9000certification
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