Achieving total quality management through ISO 9000 certification

The purpose of this report is to unveil the linkage between ISO quality system and Total Quality Management (TQM) in Singapore context. This study examines the extent to which the ISO-certified companies are moving towards attaining TQM.

Bibliografiska uppgifter
Huvudupphovsmän: Chia, May Ping, Haslina Mohamed, Leong, Anne Yin Mei
Övriga upphovsmän: Nanyang Business School
Materialtyp: Final Year Project (FYP)
Språk:English
Publicerad: 2014
Ämnen:
Länkar:http://hdl.handle.net/10356/55451

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