Achieving total quality management through ISO 9000 certification

The purpose of this report is to unveil the linkage between ISO quality system and Total Quality Management (TQM) in Singapore context. This study examines the extent to which the ISO-certified companies are moving towards attaining TQM.

Detalles Bibliográficos
Autores principales: Chia, May Ping, Haslina Mohamed, Leong, Anne Yin Mei
Otros Autores: Nanyang Business School
Formato: Final Year Project (FYP)
Lenguaje:English
Publicado: 2014
Materias:
Acceso en línea:http://hdl.handle.net/10356/55451