Cognitive heuristics length is strength

For a number of years consumer interest groups in several developed countries have been lobbying for product packages to carry full disclosure of product information. Such a move has the effect of lengthening the amount of information files on product packages. The purpos...

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Bibliographic Details
Main Authors: Ang, Hui Ching, Lee, Ellyn Yuen Leng, Ng, Ee Chuan
Other Authors: Nanyang Business School
Format: Final Year Project (FYP)
Language:English
Published: 2014
Subjects:
Online Access:http://hdl.handle.net/10356/55752
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author Ang, Hui Ching
Lee, Ellyn Yuen Leng
Ng, Ee Chuan
author2 Nanyang Business School
author_facet Nanyang Business School
Ang, Hui Ching
Lee, Ellyn Yuen Leng
Ng, Ee Chuan
author_sort Ang, Hui Ching
collection NTU
description For a number of years consumer interest groups in several developed countries have been lobbying for product packages to carry full disclosure of product information. Such a move has the effect of lengthening the amount of information files on product packages. The purpose of this study is to investigate the effects of such a move on different groups of people, such as adults, children, males and females. The study confirms the presence of a cognitive heuristic, known as the "length is strength" heuristic, in Singaporean adults. This heuristic purports that more information is often equated to better quality. Hence a mandatory move towards full disclosure would have an unwanted effect of creating heuristical slants in the way adults perceive quality. The study also shows that the heuristic is not present in children, implying that it is learnt. It also reveals that the process of learning is uneven bet ween boys and girls. This finding should interest marketers especially with the growing emphasis on micro marketing. However as the study points out, the knowledge of the learning process is incomplete and warrants further investigation.
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spelling ntu-10356/557522023-05-19T06:16:13Z Cognitive heuristics length is strength Ang, Hui Ching Lee, Ellyn Yuen Leng Ng, Ee Chuan Nanyang Business School Roger Marshall DRNTU::Business For a number of years consumer interest groups in several developed countries have been lobbying for product packages to carry full disclosure of product information. Such a move has the effect of lengthening the amount of information files on product packages. The purpose of this study is to investigate the effects of such a move on different groups of people, such as adults, children, males and females. The study confirms the presence of a cognitive heuristic, known as the "length is strength" heuristic, in Singaporean adults. This heuristic purports that more information is often equated to better quality. Hence a mandatory move towards full disclosure would have an unwanted effect of creating heuristical slants in the way adults perceive quality. The study also shows that the heuristic is not present in children, implying that it is learnt. It also reveals that the process of learning is uneven bet ween boys and girls. This finding should interest marketers especially with the growing emphasis on micro marketing. However as the study points out, the knowledge of the learning process is incomplete and warrants further investigation. BUSINESS 2014-03-25T04:34:08Z 2014-03-25T04:34:08Z 1995 1995 Final Year Project (FYP) http://hdl.handle.net/10356/55752 en Nanyang Technological University 119 p. application/pdf
spellingShingle DRNTU::Business
Ang, Hui Ching
Lee, Ellyn Yuen Leng
Ng, Ee Chuan
Cognitive heuristics length is strength
title Cognitive heuristics length is strength
title_full Cognitive heuristics length is strength
title_fullStr Cognitive heuristics length is strength
title_full_unstemmed Cognitive heuristics length is strength
title_short Cognitive heuristics length is strength
title_sort cognitive heuristics length is strength
topic DRNTU::Business
url http://hdl.handle.net/10356/55752
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