To investigate the service level in the specialist outpatient clinic of the Singapore General Hospital by the application of the servqual model

92 p.

Bibliographic Details
Main Author:	Foo Chyi Yiao, Leung Wing Chung Autony, Tong Wai Kan
Other Authors:	Roger Wright
Format:	Final Year Project (FYP)
Published:	2014
Subjects:	DRNTU::Business::Marketing::Customer services
Online Access:	http://hdl.handle.net/10356/57630

Internet

http://hdl.handle.net/10356/57630