Impact of demographic characteristics on ATM service quality
83 p.
| Main Author: | |
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| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Published: |
2014
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| Online Access: | http://hdl.handle.net/10356/57796 |
| _version_ | 1811677613700153344 |
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| author | Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie |
| author2 | Murali Krishna Erramilli |
| author_facet | Murali Krishna Erramilli Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie |
| author_sort | Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie |
| collection | NTU |
| description | 83 p. |
| first_indexed | 2024-10-01T02:40:09Z |
| format | Final Year Project (FYP) |
| id | ntu-10356/57796 |
| institution | Nanyang Technological University |
| last_indexed | 2024-10-01T02:40:09Z |
| publishDate | 2014 |
| record_format | dspace |
| spelling | ntu-10356/577962023-05-19T06:16:17Z Impact of demographic characteristics on ATM service quality Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie Murali Krishna Erramilli Nanyang Business School DRNTU::Business 83 p. The purpose of this research project was to investigate the impact of demographic characteristics - age, sex, income, occupation and education level on the expectations of Automated Teller Machines (ATMs) service quality level. BUSINESS 2014-04-07T11:00:41Z 2014-04-07T11:00:41Z 1997 1997 Final Year Project (FYP) http://hdl.handle.net/10356/57796 Nanyang Technological University application/pdf |
| spellingShingle | DRNTU::Business Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie Impact of demographic characteristics on ATM service quality |
| title | Impact of demographic characteristics on ATM service quality |
| title_full | Impact of demographic characteristics on ATM service quality |
| title_fullStr | Impact of demographic characteristics on ATM service quality |
| title_full_unstemmed | Impact of demographic characteristics on ATM service quality |
| title_short | Impact of demographic characteristics on ATM service quality |
| title_sort | impact of demographic characteristics on atm service quality |
| topic | DRNTU::Business |
| url | http://hdl.handle.net/10356/57796 |
| work_keys_str_mv | AT liewhuimianlimannchisohweehongnellie impactofdemographiccharacteristicsonatmservicequality |