A comparative study on the service quality of Singapore and non-Singapore banks

A comparative study on the service quality of Singapore and non-Singapore banks

94 p.

Bibliographic Details
Main Authors:	Awe Wan Peng, Chia Pei Jet, Goh Chee Hui
Other Authors:	Philip Gerrard
Format:	Final Year Project (FYP)
Published:	2014
Subjects:	DRNTU::Business::Marketing::Customer services
Online Access:	http://hdl.handle.net/10356/57802

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