| 总结: | The electronic point-of sales (POS) checkout system was first launched in the
United States in the early seventies to address the front-end bottleneck that delayed
customers.
For the last decades, Singapore had been experiencing tremendous growth in her
economy. It meant that Singaporeans were becoming more affluent and as a result the
local retailing industry became more competitive. The local retailers responded to the stiff
competition by importing the latest technology to sustain their market share. POS system
was initially adopted by large and subsequently small firms as a strategic tool to gain
competitive advantage.
Hence, the authors researched on whether the local POS users had in fact reaped
the alleged benefits to a considerable extent, through questionnaires and informal
discussions. In addition, major drawbacks of the POS system were highlighted.
In a capsule, the POS system was generally deemed as a useful device to help
retailers survived in the competitive local retail market. It represented a package solution
to users in reducing queueing time and generating error-free reports on fast-moving items.Together with benefits such as efficient price updates and automated re-orderings, the
POS system had given retailers the flexibility in changing marketing strategies and
responding to market changes. Furthermore, firms would be able to minimize cash sunk in
holding excess inventory and invest in more profitable projects. The project had also
covered emerging applications of POS such as enhancement in the security control of
displayed items.
In conclusion, the authors had consolidated results and attempted to reflect a
realistic scenario of the application of POS system in Singapore. Recommendations to
further improve its usage were also presented in a simple and concise manner.
|
|---|