ISO 9000 : the competitive edge for manufacturing firms
Developments in the business community in the recent years have increasingly been characterized by intensified economic competition and cooperation on a regional basis. The more competitive environment coupled with more discerning customer demands has vitalized the drive by companies to produce good...
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Format: | Final Year Project (FYP) |
Language: | English |
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2014
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Online Access: | http://hdl.handle.net/10356/59822 |
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author | Chua, Tze Wee Ong, Ai Geok Chiang, Sow Lee |
author2 | Nanyang Business School |
author_facet | Nanyang Business School Chua, Tze Wee Ong, Ai Geok Chiang, Sow Lee |
author_sort | Chua, Tze Wee |
collection | NTU |
description | Developments in the business community in the recent years have increasingly been characterized by intensified economic competition and cooperation on a regional basis. The more competitive environment coupled with more discerning customer demands has vitalized the drive by companies to produce goods of consistently high quality which conform to or exceed customers’ requirements with the ultimate policy of greater customer satisfaction. Moreover, small local companies as well as multinational corporations have embarked upon the quest to achieve a testimony of the companies’ dedication to quality. This phenomena is well illustrated by the increased global interest in certification to ISO 9000 series of standards. |
first_indexed | 2024-10-01T03:12:34Z |
format | Final Year Project (FYP) |
id | ntu-10356/59822 |
institution | Nanyang Technological University |
language | English |
last_indexed | 2024-10-01T03:12:34Z |
publishDate | 2014 |
record_format | dspace |
spelling | ntu-10356/598222023-05-19T06:08:59Z ISO 9000 : the competitive edge for manufacturing firms Chua, Tze Wee Ong, Ai Geok Chiang, Sow Lee Nanyang Business School Grazyna Anna Czerkawska DRNTU::Business Developments in the business community in the recent years have increasingly been characterized by intensified economic competition and cooperation on a regional basis. The more competitive environment coupled with more discerning customer demands has vitalized the drive by companies to produce goods of consistently high quality which conform to or exceed customers’ requirements with the ultimate policy of greater customer satisfaction. Moreover, small local companies as well as multinational corporations have embarked upon the quest to achieve a testimony of the companies’ dedication to quality. This phenomena is well illustrated by the increased global interest in certification to ISO 9000 series of standards. BUSINESS 2014-05-15T06:32:53Z 2014-05-15T06:32:53Z 1994 1994 Final Year Project (FYP) http://hdl.handle.net/10356/59822 en Nanyang Technological University 109 p. application/pdf |
spellingShingle | DRNTU::Business Chua, Tze Wee Ong, Ai Geok Chiang, Sow Lee ISO 9000 : the competitive edge for manufacturing firms |
title | ISO 9000 : the competitive edge for manufacturing firms |
title_full | ISO 9000 : the competitive edge for manufacturing firms |
title_fullStr | ISO 9000 : the competitive edge for manufacturing firms |
title_full_unstemmed | ISO 9000 : the competitive edge for manufacturing firms |
title_short | ISO 9000 : the competitive edge for manufacturing firms |
title_sort | iso 9000 the competitive edge for manufacturing firms |
topic | DRNTU::Business |
url | http://hdl.handle.net/10356/59822 |
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