Towards quality thinking- total quality management
Quality is free. It's not a gift, but it is free. What costs money are the unquality things--- all the actions that involve not doing jobs right the first time. -----------Philip B. Crosby
Main Authors: | Yih Wen, Chan, Ling Ling, Chua, Ka-Foong, Chui |
---|---|
Other Authors: | Gregory Thong Tin SIn |
Format: | Final Year Project (FYP) |
Language: | English |
Published: |
2014
|
Subjects: | |
Online Access: | http://hdl.handle.net/10356/60120 |
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