Exploring virtual value chain in hospitals : a case study at Singapore General Hopital (SGH)
This study introduces the virtual value chain evolution in health care industry, the up-to-date virtual value chain functions and how the virtual value chain creates value by using hospital information system. After face to face discussion with staff from the Singapore General Hospital, the case stu...
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| Format: | Thesis |
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2008
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| Online Access: | http://hdl.handle.net/10356/6240 |
| _version_ | 1826113047945543680 |
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| author | Chang, Le. |
| author2 | Arun Kumar |
| author_facet | Arun Kumar Chang, Le. |
| author_sort | Chang, Le. |
| collection | NTU |
| description | This study introduces the virtual value chain evolution in health care industry, the up-to-date virtual value chain functions and how the virtual value chain creates value by using hospital information system. After face to face discussion with staff from the Singapore General Hospital, the case study in this dissertation reengineered a patient management process, and with the help of simulation software, the case study proved the efficiency of the optimized process. It also illustrates that the common approach to develop a virtual value chain is by using information to reengineer the traditional process, and shows how much the virtual value chain can improve the hospital service. |
| first_indexed | 2024-10-01T03:16:47Z |
| format | Thesis |
| id | ntu-10356/6240 |
| institution | Nanyang Technological University |
| last_indexed | 2024-10-01T03:16:47Z |
| publishDate | 2008 |
| record_format | dspace |
| spelling | ntu-10356/62402023-03-11T17:09:55Z Exploring virtual value chain in hospitals : a case study at Singapore General Hopital (SGH) Chang, Le. Arun Kumar School of Mechanical and Aerospace Engineering DRNTU::Engineering::Bioengineering This study introduces the virtual value chain evolution in health care industry, the up-to-date virtual value chain functions and how the virtual value chain creates value by using hospital information system. After face to face discussion with staff from the Singapore General Hospital, the case study in this dissertation reengineered a patient management process, and with the help of simulation software, the case study proved the efficiency of the optimized process. It also illustrates that the common approach to develop a virtual value chain is by using information to reengineer the traditional process, and shows how much the virtual value chain can improve the hospital service. Master of Science (Logistics) 2008-09-17T11:10:06Z 2008-09-17T11:10:06Z 2005 2005 Thesis http://hdl.handle.net/10356/6240 Nanyang Technological University application/pdf |
| spellingShingle | DRNTU::Engineering::Bioengineering Chang, Le. Exploring virtual value chain in hospitals : a case study at Singapore General Hopital (SGH) |
| title | Exploring virtual value chain in hospitals : a case study at Singapore General Hopital (SGH) |
| title_full | Exploring virtual value chain in hospitals : a case study at Singapore General Hopital (SGH) |
| title_fullStr | Exploring virtual value chain in hospitals : a case study at Singapore General Hopital (SGH) |
| title_full_unstemmed | Exploring virtual value chain in hospitals : a case study at Singapore General Hopital (SGH) |
| title_short | Exploring virtual value chain in hospitals : a case study at Singapore General Hopital (SGH) |
| title_sort | exploring virtual value chain in hospitals a case study at singapore general hopital sgh |
| topic | DRNTU::Engineering::Bioengineering |
| url | http://hdl.handle.net/10356/6240 |
| work_keys_str_mv | AT changle exploringvirtualvaluechaininhospitalsacasestudyatsingaporegeneralhopitalsgh |