“Confronting incivilities” : a study on the strategies employed in the negotiation of civility on the MRT train

It is inevitable for conflicts in any social setting, especially one that boasts of high levels of social interaction to be completely eradicated. The MRT train in Singapore is a typical example where people from different backgrounds come together in a confined and often overcrowded space. Existing...

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Bibliographic Details
Main Author: Wang, Clara Shi Hui
Other Authors: Jesse Hession Grayman
Format: Final Year Project (FYP)
Language:English
Published: 2015
Subjects:
Online Access:http://hdl.handle.net/10356/62439
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author Wang, Clara Shi Hui
author2 Jesse Hession Grayman
author_facet Jesse Hession Grayman
Wang, Clara Shi Hui
author_sort Wang, Clara Shi Hui
collection NTU
description It is inevitable for conflicts in any social setting, especially one that boasts of high levels of social interaction to be completely eradicated. The MRT train in Singapore is a typical example where people from different backgrounds come together in a confined and often overcrowded space. Existing literature on the lack of social graces on the MRT train are plentiful. In a BBC Viewpoint piece, Singapore was branded as a country with a ‘massive compassion deficit’ by an expat after her ‘vulnerable’ encounter on the MRT train. This prompted the government to launch yet another national campaign – ‘Bring out the thoughtfulness in you’ – as strategy in confronting incivilities. This paper aims to look beyond this, to explore different strategies such as through the use of STOMP and the act of intervention in addressing the issue on civility on the MRT train.
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spelling ntu-10356/624392019-12-10T12:07:44Z “Confronting incivilities” : a study on the strategies employed in the negotiation of civility on the MRT train Wang, Clara Shi Hui Jesse Hession Grayman School of Humanities and Social Sciences DRNTU::Social sciences::Sociology It is inevitable for conflicts in any social setting, especially one that boasts of high levels of social interaction to be completely eradicated. The MRT train in Singapore is a typical example where people from different backgrounds come together in a confined and often overcrowded space. Existing literature on the lack of social graces on the MRT train are plentiful. In a BBC Viewpoint piece, Singapore was branded as a country with a ‘massive compassion deficit’ by an expat after her ‘vulnerable’ encounter on the MRT train. This prompted the government to launch yet another national campaign – ‘Bring out the thoughtfulness in you’ – as strategy in confronting incivilities. This paper aims to look beyond this, to explore different strategies such as through the use of STOMP and the act of intervention in addressing the issue on civility on the MRT train. Bachelor of Arts 2015-04-06T02:26:14Z 2015-04-06T02:26:14Z 2015 2015 Final Year Project (FYP) http://hdl.handle.net/10356/62439 en Nanyang Technological University 34 p. application/pdf
spellingShingle DRNTU::Social sciences::Sociology
Wang, Clara Shi Hui
“Confronting incivilities” : a study on the strategies employed in the negotiation of civility on the MRT train
title “Confronting incivilities” : a study on the strategies employed in the negotiation of civility on the MRT train
title_full “Confronting incivilities” : a study on the strategies employed in the negotiation of civility on the MRT train
title_fullStr “Confronting incivilities” : a study on the strategies employed in the negotiation of civility on the MRT train
title_full_unstemmed “Confronting incivilities” : a study on the strategies employed in the negotiation of civility on the MRT train
title_short “Confronting incivilities” : a study on the strategies employed in the negotiation of civility on the MRT train
title_sort confronting incivilities a study on the strategies employed in the negotiation of civility on the mrt train
topic DRNTU::Social sciences::Sociology
url http://hdl.handle.net/10356/62439
work_keys_str_mv AT wangclarashihui confrontingincivilitiesastudyonthestrategiesemployedinthenegotiationofcivilityonthemrttrain