Quality control circles : a study of two manufacturing firms

This report comprises three parts. The first part will give the reader an understanding of Quality Control Circles (QCCs). It covers the definition for QCC, its history, its movement in Singapore, the roles of its participants, its training and lastly the QC process. The second part will focus o...

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Main Authors: Koh, Kah Hui, Leong, Siew Theng, Neo, Lee Keng
Other Authors: Ho Mian Lian
Format: Final Year Project (FYP)
Language:English
Published: 2015
Subjects:
Online Access:http://hdl.handle.net/10356/63550
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author Koh, Kah Hui
Leong, Siew Theng
Neo, Lee Keng
author2 Ho Mian Lian
author_facet Ho Mian Lian
Koh, Kah Hui
Leong, Siew Theng
Neo, Lee Keng
author_sort Koh, Kah Hui
collection NTU
description This report comprises three parts. The first part will give the reader an understanding of Quality Control Circles (QCCs). It covers the definition for QCC, its history, its movement in Singapore, the roles of its participants, its training and lastly the QC process. The second part will focus on the two manufacturing firms, Philips and Micropolis. It describes how both companies developed their QCCs, maintain QCC performance through incentives and rewards and how their QCCs are being evaluated. In addition, this section will illustrate the benefits and problems encountered by both firms in the use of QCCs. The final part will deal with the comparison and evaluation of both companies so as to serve as a reference to companies which are interested in developing QCCs.
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spelling ntu-10356/635502023-05-19T03:30:07Z Quality control circles : a study of two manufacturing firms Koh, Kah Hui Leong, Siew Theng Neo, Lee Keng Ho Mian Lian Nanyang Business School DRNTU::Business::Management::Total quality management This report comprises three parts. The first part will give the reader an understanding of Quality Control Circles (QCCs). It covers the definition for QCC, its history, its movement in Singapore, the roles of its participants, its training and lastly the QC process. The second part will focus on the two manufacturing firms, Philips and Micropolis. It describes how both companies developed their QCCs, maintain QCC performance through incentives and rewards and how their QCCs are being evaluated. In addition, this section will illustrate the benefits and problems encountered by both firms in the use of QCCs. The final part will deal with the comparison and evaluation of both companies so as to serve as a reference to companies which are interested in developing QCCs. BUSINESS 2015-05-15T02:14:00Z 2015-05-15T02:14:00Z 1994 1994 Final Year Project (FYP) http://hdl.handle.net/10356/63550 en Nanyang Technological University 89 p. application/pdf
spellingShingle DRNTU::Business::Management::Total quality management
Koh, Kah Hui
Leong, Siew Theng
Neo, Lee Keng
Quality control circles : a study of two manufacturing firms
title Quality control circles : a study of two manufacturing firms
title_full Quality control circles : a study of two manufacturing firms
title_fullStr Quality control circles : a study of two manufacturing firms
title_full_unstemmed Quality control circles : a study of two manufacturing firms
title_short Quality control circles : a study of two manufacturing firms
title_sort quality control circles a study of two manufacturing firms
topic DRNTU::Business::Management::Total quality management
url http://hdl.handle.net/10356/63550
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AT leongsiewtheng qualitycontrolcirclesastudyoftwomanufacturingfirms
AT neoleekeng qualitycontrolcirclesastudyoftwomanufacturingfirms