| Summary: | Although much has been written about the justification of Information
Systems, little is known about how the process of IS investment analysis is
performed locally. This is especially so in the local retail industry, despite
Information Systems being its "bread and butter" for survival. We seek to
present the theory behind this process through a review of the IS literature
and the design of a composite model. The practical insights are examined
through a case study on the Cold Storage Group Pte Ltd. In the process of
reconciling theory with the practical findings, we uncover certain strengths
and weaknesses of the local business practices. Local businesses are often
found to be applying the techniques proposed in the literature, but usually
subject to some modifications to suit the inherent nature of their business. As
a result, we have come to appreciate that there is no hard and fast rules in
evaluating, ranking and selecting IS investments in the business world.
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