Developments in the consumer banking sector

Consumer banking is doing bank business with individuals from various age groups and income stratum, statisfying their needs through the provision of financial products and services. The development of consumer banking has been influenced by changes in the market structure and competitive behav...

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Bibliographic Details
Main Authors: Chan, Yvonne Lai Cheng, Lim, Pei Fong, Pung, Ying Shin
Other Authors: Marina Lee
Format: Final Year Project (FYP)
Language:English
Published: 2015
Subjects:
Online Access:http://hdl.handle.net/10356/64501
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author Chan, Yvonne Lai Cheng
Lim, Pei Fong
Pung, Ying Shin
author2 Marina Lee
author_facet Marina Lee
Chan, Yvonne Lai Cheng
Lim, Pei Fong
Pung, Ying Shin
author_sort Chan, Yvonne Lai Cheng
collection NTU
description Consumer banking is doing bank business with individuals from various age groups and income stratum, statisfying their needs through the provision of financial products and services. The development of consumer banking has been influenced by changes in the market structure and competitive behaviour and in technological advancements. But above all, banks have realised that the changes in the economic, social and demographic environment have created new financial demands in consumers that need to be served. The consumer banking segment of the financial services industry in Singapore has grown rapidly and undergone many changes in recent years. Competition is highly visible. As such, it is considered appropriate that a review of the consumer banking sector be undertaken to examine the developing future trends for this market. The study can generally be divided into 3 main sections. The first part looks into the background of consumer banking. The second part examines the forces of change that give rise to the present plethora of consumer banking products and services in today's market. Lastly, the study attempts to highlight future trends in consumer banking.
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spelling ntu-10356/645012023-05-19T07:23:12Z Developments in the consumer banking sector Chan, Yvonne Lai Cheng Lim, Pei Fong Pung, Ying Shin Marina Lee Nanyang Business School DRNTU::Business Consumer banking is doing bank business with individuals from various age groups and income stratum, statisfying their needs through the provision of financial products and services. The development of consumer banking has been influenced by changes in the market structure and competitive behaviour and in technological advancements. But above all, banks have realised that the changes in the economic, social and demographic environment have created new financial demands in consumers that need to be served. The consumer banking segment of the financial services industry in Singapore has grown rapidly and undergone many changes in recent years. Competition is highly visible. As such, it is considered appropriate that a review of the consumer banking sector be undertaken to examine the developing future trends for this market. The study can generally be divided into 3 main sections. The first part looks into the background of consumer banking. The second part examines the forces of change that give rise to the present plethora of consumer banking products and services in today's market. Lastly, the study attempts to highlight future trends in consumer banking. BUSINESS 2015-05-27T06:07:31Z 2015-05-27T06:07:31Z 1992 1992 Final Year Project (FYP) http://hdl.handle.net/10356/64501 en Nanyang Technological University 125 p. application/pdf
spellingShingle DRNTU::Business
Chan, Yvonne Lai Cheng
Lim, Pei Fong
Pung, Ying Shin
Developments in the consumer banking sector
title Developments in the consumer banking sector
title_full Developments in the consumer banking sector
title_fullStr Developments in the consumer banking sector
title_full_unstemmed Developments in the consumer banking sector
title_short Developments in the consumer banking sector
title_sort developments in the consumer banking sector
topic DRNTU::Business
url http://hdl.handle.net/10356/64501
work_keys_str_mv AT chanyvonnelaicheng developmentsintheconsumerbankingsector
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AT pungyingshin developmentsintheconsumerbankingsector