User experience assessment on websites and mobile applications of movie vendors in Singapore

A user experience assessment and comparison of online movie booking system in websites and mobile applications among different movie vendors in Singapore. The objective of this project was to learn and acquire the relevant knowledge and skills to be able to make an accurate and comprehensive user ex...

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Bibliographic Details
Main Author: Chee, Zion Wei Xiang
Other Authors: Ng Wee Keong
Format: Final Year Project (FYP)
Language:English
Published: 2017
Subjects:
Online Access:http://hdl.handle.net/10356/70199
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author Chee, Zion Wei Xiang
author2 Ng Wee Keong
author_facet Ng Wee Keong
Chee, Zion Wei Xiang
author_sort Chee, Zion Wei Xiang
collection NTU
description A user experience assessment and comparison of online movie booking system in websites and mobile applications among different movie vendors in Singapore. The objective of this project was to learn and acquire the relevant knowledge and skills to be able to make an accurate and comprehensive user experience assessment. Prior to data collection, research must be done on the subjects to be assessed, followed by the research on the suitable techniques and tools to collect the relevant metrics. The development of a user experience assessment plan form the basis of how data will be collected. This plan consists of the benchmarking activities to be performed and the order of tests conducted. The tests were conducted primarily based on scenarios and tasks. Lastly, data analytics were performed on the data collected. The user experience assessment was completed successfully with the freely available tools. Data analytics results shown that the overall performance among the website and mobile applications are relatively similar, with metrics only differing by a small margin. This user experience assessment is done mostly manually with tools available online, incorporating automation into the data collection and analytic process can greatly decrease the time especially if the number of participants to be assessed is to be increased.
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spelling ntu-10356/701992023-03-03T20:48:05Z User experience assessment on websites and mobile applications of movie vendors in Singapore Chee, Zion Wei Xiang Ng Wee Keong School of Computer Science and Engineering DRNTU::Engineering::Computer science and engineering A user experience assessment and comparison of online movie booking system in websites and mobile applications among different movie vendors in Singapore. The objective of this project was to learn and acquire the relevant knowledge and skills to be able to make an accurate and comprehensive user experience assessment. Prior to data collection, research must be done on the subjects to be assessed, followed by the research on the suitable techniques and tools to collect the relevant metrics. The development of a user experience assessment plan form the basis of how data will be collected. This plan consists of the benchmarking activities to be performed and the order of tests conducted. The tests were conducted primarily based on scenarios and tasks. Lastly, data analytics were performed on the data collected. The user experience assessment was completed successfully with the freely available tools. Data analytics results shown that the overall performance among the website and mobile applications are relatively similar, with metrics only differing by a small margin. This user experience assessment is done mostly manually with tools available online, incorporating automation into the data collection and analytic process can greatly decrease the time especially if the number of participants to be assessed is to be increased. Bachelor of Engineering (Computer Science) 2017-04-15T07:21:05Z 2017-04-15T07:21:05Z 2017 Final Year Project (FYP) http://hdl.handle.net/10356/70199 en Nanyang Technological University 89 p. application/pdf
spellingShingle DRNTU::Engineering::Computer science and engineering
Chee, Zion Wei Xiang
User experience assessment on websites and mobile applications of movie vendors in Singapore
title User experience assessment on websites and mobile applications of movie vendors in Singapore
title_full User experience assessment on websites and mobile applications of movie vendors in Singapore
title_fullStr User experience assessment on websites and mobile applications of movie vendors in Singapore
title_full_unstemmed User experience assessment on websites and mobile applications of movie vendors in Singapore
title_short User experience assessment on websites and mobile applications of movie vendors in Singapore
title_sort user experience assessment on websites and mobile applications of movie vendors in singapore
topic DRNTU::Engineering::Computer science and engineering
url http://hdl.handle.net/10356/70199
work_keys_str_mv AT cheezionweixiang userexperienceassessmentonwebsitesandmobileapplicationsofmovievendorsinsingapore