A study on customers' preference on e-commerce delivery methods in Singapore : home delivery versus self-collection
Last-mile delivery is defined as the last segment of the delivery process and self-collection method falls under the broad category of unattended delivery. This project studies customer’s receptiveness towards self-collection as a delivery method. The objectives of this research are to: (1) conduct...
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| Format: | Final Year Project (FYP) |
| Language: | English |
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2017
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| Online Access: | http://hdl.handle.net/10356/70976 |