A study on business development strategies and tactics in the shipping industry to improve customer satisfaction (shipping lines)
Technology adoption in the container shipping lines has been gaining popularity in the past years, in both the industry and academia. Past researches focuses on the future potential of technology but little focus is on how disruptive technology impacts the container shipping industry in the current...
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| Format: | Final Year Project (FYP) |
| Language: | English |
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2017
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| Online Access: | http://hdl.handle.net/10356/71035 |