CRM for regional banks : an analysis of strategy, technology and implementation.

This report studied the CRM for regional banks: an analysis of strategy, technology and implementation.

Detalhes bibliográficos
Autor principal: Binz, Christian.
Outros Autores: Senn, Christoph
Formato: Thesis
Idioma:English
Publicado em: 2008
Assuntos:
Acesso em linha:http://hdl.handle.net/10356/7190
Descrição
Resumo:This report studied the CRM for regional banks: an analysis of strategy, technology and implementation.