CRM for regional banks : an analysis of strategy, technology and implementation.

CRM for regional banks : an analysis of strategy, technology and implementation.

This report studied the CRM for regional banks: an analysis of strategy, technology and implementation.

Bibliographic Details
Main Author:	Binz, Christian.
Other Authors:	Senn, Christoph
Format:	Thesis
Language:	English
Published:	2008
Subjects:	DRNTU::Business::Finance::Banking DRNTU::Business::Information technology::Customer relationship management systems
Online Access:	http://hdl.handle.net/10356/7190

Similar Items

Evolving role of customer information systems and its development within the financial services industry
by: D Silva-Bryce, Anne Marinda
Published: (2008)

Building and implementing on-line complaint handling system for Phillip Securities.
by: Zhang, Peifei, et al.
Published: (2015)

Fuel card system
by: Chew, Geck, et al.
Published: (2015)

Banking in Taiwan : effectiveness of reforms and bank strategies
by: Chua, Khong Meng, et al.
Published: (2008)

Feasibility study of consolidation between Singapore and regional banks
by: Lim, Jay Vin, et al.
Published: (2008)

Marketing strategies of Chinese national banks.
by: Zheng, Yanjun., et al.
Published: (2008)

Global expansion strategy of Deutsche Bank
by: Du, Ming Hao, et al.
Published: (2010)

Corporate strategy response of the big three banks in Singapore.
by: Ong, Vincent Wee Kiat., et al.
Published: (2008)

The impact of information technology on banking services in Singapore
by: Ang, Cher Hao, et al.
Published: (2014)

Analysis of bank capital and profitability for the top 1000 banks in the worlds
by: Gan, Yoke Wah
Published: (2011)

Performance analysis of selected Malaysian banks.
by: Goh, Ai Tin., et al.
Published: (2013)

Global Central Bank.
by: Kwan, Chang Yee.
Published: (2008)

Analysis of the Thai banking crisis.
by: Chew, Alvin Siong Yew., et al.
Published: (2008)

Longitudinal analysis of the banking industry.
by: Ong, Tien Tien., et al.
Published: (2008)

Retail bank marketing : a case study analysis of DBS bank
by: Neo, Shan Shan, et al.
Published: (2008)

Competitive analysis of retail banking in Singapore.
by: Song, Mei Foong., et al.
Published: (2008)

Service quality of Internet banking.
by: Choy, Pui Yee., et al.
Published: (2008)

Structure performance relationship in East Asia's banking.
by: Lew, E-Leong.
Published: (2008)

Bank accounting conservatism and bank loan pricing
by: Lim, Chu Yeong, et al.
Published: (2014)

Marketing strategies of foreign banks in Singapore.
by: Tan, Hwee Leng., et al.
Published: (2008)

Bank selection criteria and multiple banking phenomena in Singapore.
by: Ho, Poh Fwai., et al.
Published: (2009)

Globalisation of local banks : case study on DBS bank.
by: Cheng, Heng Tin., et al.
Published: (2008)

Analysis and evaluation of China's banking reforms (1978-2006)
by: Chan, Alvin Wai Keong, et al.
Published: (2008)

Service quality of DBS internet banking services.
by: Cheng, Li Ying., et al.
Published: (2008)

Comparison of the solvency levels between conventional banks and Islamic banks.
by: Tan, Ying Guang., et al.
Published: (2011)

Internet banking in Singapore : a consumer adoption analysis based on technology readiness and attitudes.
by: Chan, Lay Mun., et al.
Published: (2008)

Bank service quality : a comparative study of Singaporean and American banks
by: Peh, Kok Heng, et al.
Published: (2008)

Private banking : a strategic analysis of Singapore's competitive position.
by: Chew, Wenhua., et al.
Published: (2008)

Comparative analysis of offshore banking : Singapore vs Hong Kong
by: Gan, Suet Lin, et al.
Published: (2008)

Performance of Islamic and conventional banking in Malaysia : a comparative analysis.
by: Kamsinah Sadar., et al.
Published: (2008)

Case study on DBS' acquisition of Dao Heng Bank : relative ability of Hong Kong family-owned banks and Singapore banks to leverage on the Hong Kong domestic banking sector.
by: He, Shu Ying., et al.
Published: (2008)

Bank liberalisation : its impact on local banks' retail banking business.
by: Lim, Benny Tse Mien., et al.
Published: (2008)

Valuation of local banks
by: Patt Chien Wern Vivien
Published: (2014)

Bank service quality
by: Leong, Soo Hui, et al.
Published: (2008)

Impact of strategy on profitability and sustainability : a discussion with reference to a case study on the Singapore banking industry.
by: Low, Peck Yeng., et al.
Published: (2008)

Technologies for B2B E-commmerce transaction in multi-national banks : an industry analysis.
by: Kee, Sun Tuan., et al.
Published: (2008)

Chinese economy - valuation of bank.
by: Dyeo, Calister Ing Kheng., et al.
Published: (2008)

Market valuation of Japanese banks
by: Bong, Janice Huey Yun, et al.
Published: (2014)

Directors' remuneration and bank performance
by: Chua, Rosalind Geok Yen, et al.
Published: (2008)

Niche marketing : a useful strategy for Singapore's banks?
by: Cheong, Rosabel Joy Ling., et al.
Published: (2008)