Implication of corporate social responsibility and legislations on reverse logistics practices : implementation decisions and performance appraisal

Despite challenges and barriers, there are various drivers, internal and external, that advocate the implementation of RL. Corporate social responsibility (CSR) and government legislations are some of the emerging paramount drivers. This paper investigates how these drivers influence decision making...

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Bibliographic Details
Main Author: Lu, Jiaxin
Other Authors: Teo Chee Chong
Format: Final Year Project (FYP)
Language:English
Published: 2017
Subjects:
Online Access:http://hdl.handle.net/10356/72090
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author Lu, Jiaxin
author2 Teo Chee Chong
author_facet Teo Chee Chong
Lu, Jiaxin
author_sort Lu, Jiaxin
collection NTU
description Despite challenges and barriers, there are various drivers, internal and external, that advocate the implementation of RL. Corporate social responsibility (CSR) and government legislations are some of the emerging paramount drivers. This paper investigates how these drivers influence decision making in whether and how to implement RL, and how the performance of an RL system is assessed in a balanced manner. Considerations on CSR are having an impact on RL network design in many ways, such as location and size of facilities, outsourcing RL to a third party, and application of technology. Upon its implementation, the performance assessment of an RL system should incorporate environmental and social dimensions apart from economic. Existing approaches including GreenSCOR, triple bottom line (TBL) and sustainable balanced scorecard (SBSC) are discussed, and a new theoretical framework based on the advantages of existing ones is proposed. Current issues and future trends of RL associated with sustainability are highlighted as concluding discussions, such as the development of technology that facilitates forecasting of product returns and adoption of RL for charity and philanthropic purposes.
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spelling ntu-10356/720902023-03-03T17:19:32Z Implication of corporate social responsibility and legislations on reverse logistics practices : implementation decisions and performance appraisal Lu, Jiaxin Teo Chee Chong School of Civil and Environmental Engineering DRNTU::Engineering::Maritime studies Despite challenges and barriers, there are various drivers, internal and external, that advocate the implementation of RL. Corporate social responsibility (CSR) and government legislations are some of the emerging paramount drivers. This paper investigates how these drivers influence decision making in whether and how to implement RL, and how the performance of an RL system is assessed in a balanced manner. Considerations on CSR are having an impact on RL network design in many ways, such as location and size of facilities, outsourcing RL to a third party, and application of technology. Upon its implementation, the performance assessment of an RL system should incorporate environmental and social dimensions apart from economic. Existing approaches including GreenSCOR, triple bottom line (TBL) and sustainable balanced scorecard (SBSC) are discussed, and a new theoretical framework based on the advantages of existing ones is proposed. Current issues and future trends of RL associated with sustainability are highlighted as concluding discussions, such as the development of technology that facilitates forecasting of product returns and adoption of RL for charity and philanthropic purposes. Bachelor of Science (Maritime Studies) 2017-05-25T03:34:27Z 2017-05-25T03:34:27Z 2017 Final Year Project (FYP) http://hdl.handle.net/10356/72090 en Nanyang Technological University 46 p. application/pdf
spellingShingle DRNTU::Engineering::Maritime studies
Lu, Jiaxin
Implication of corporate social responsibility and legislations on reverse logistics practices : implementation decisions and performance appraisal
title Implication of corporate social responsibility and legislations on reverse logistics practices : implementation decisions and performance appraisal
title_full Implication of corporate social responsibility and legislations on reverse logistics practices : implementation decisions and performance appraisal
title_fullStr Implication of corporate social responsibility and legislations on reverse logistics practices : implementation decisions and performance appraisal
title_full_unstemmed Implication of corporate social responsibility and legislations on reverse logistics practices : implementation decisions and performance appraisal
title_short Implication of corporate social responsibility and legislations on reverse logistics practices : implementation decisions and performance appraisal
title_sort implication of corporate social responsibility and legislations on reverse logistics practices implementation decisions and performance appraisal
topic DRNTU::Engineering::Maritime studies
url http://hdl.handle.net/10356/72090
work_keys_str_mv AT lujiaxin implicationofcorporatesocialresponsibilityandlegislationsonreverselogisticspracticesimplementationdecisionsandperformanceappraisal