Service family cost estimation based on case-based reasoning
In recent years, companies and organisations are competing to offer high varieties of customised services to increase revenues and customers’ satisfaction. One of the effective ways to create service variations is to adopt product family design theories and methodologies. Consequently, novel servic...
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| Format: | Thesis |
| Language: | English |
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2017
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| Online Access: | http://hdl.handle.net/10356/72331 |