Chatbot development with dialogflow

Chatbots have become increasingly prevalent in improving the way we interact with machines. Starting from Eliza program in 1960s to various modern bots, such as XiaoIce by Microsoft, many approaches have been studied to improve chatbots performance. In this paper, we evaluate the development of chat...

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Bibliographic Details
Main Author: Bakti, Dian
Other Authors: Chng Eng Siong
Format: Final Year Project (FYP)
Language:English
Published: 2018
Subjects:
Online Access:http://hdl.handle.net/10356/73898
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author Bakti, Dian
author2 Chng Eng Siong
author_facet Chng Eng Siong
Bakti, Dian
author_sort Bakti, Dian
collection NTU
description Chatbots have become increasingly prevalent in improving the way we interact with machines. Starting from Eliza program in 1960s to various modern bots, such as XiaoIce by Microsoft, many approaches have been studied to improve chatbots performance. In this paper, we evaluate the development of chatbot with Dialogflow as the intents and entities extractor. The chatbot focuses on Frequently Asked Questions (FAQs) response retrieval and some other university-related queries. We also discuss the system architecture and numerous modules that are used to enhance the system performance for both front-end and server-side programming. Finally, this project also reviews user tests result to find out the applicability and usability of the chatbot system, and how it helps us to improve the system further.
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spelling ntu-10356/738982023-03-03T20:48:10Z Chatbot development with dialogflow Bakti, Dian Chng Eng Siong School of Computer Science and Engineering DRNTU::Engineering Chatbots have become increasingly prevalent in improving the way we interact with machines. Starting from Eliza program in 1960s to various modern bots, such as XiaoIce by Microsoft, many approaches have been studied to improve chatbots performance. In this paper, we evaluate the development of chatbot with Dialogflow as the intents and entities extractor. The chatbot focuses on Frequently Asked Questions (FAQs) response retrieval and some other university-related queries. We also discuss the system architecture and numerous modules that are used to enhance the system performance for both front-end and server-side programming. Finally, this project also reviews user tests result to find out the applicability and usability of the chatbot system, and how it helps us to improve the system further. Bachelor of Engineering (Computer Science) 2018-04-19T02:41:28Z 2018-04-19T02:41:28Z 2018 Final Year Project (FYP) http://hdl.handle.net/10356/73898 en Nanyang Technological University 60 p. application/pdf
spellingShingle DRNTU::Engineering
Bakti, Dian
Chatbot development with dialogflow
title Chatbot development with dialogflow
title_full Chatbot development with dialogflow
title_fullStr Chatbot development with dialogflow
title_full_unstemmed Chatbot development with dialogflow
title_short Chatbot development with dialogflow
title_sort chatbot development with dialogflow
topic DRNTU::Engineering
url http://hdl.handle.net/10356/73898
work_keys_str_mv AT baktidian chatbotdevelopmentwithdialogflow