A study on the impact of innovation on the performance of Singapore logistics firms

Innovation is one of the key determinants to improve performance, with the increasing demands of customers and the rapidly changing market it is impossible to survive without innovating. This project will discuss on the positive impacts of innovation on the performance of Singapore logistics firms i...

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Bibliographic Details
Main Author: Lau, Josephine Yi Lan
Other Authors: Chew Ah Seng David
Format: Final Year Project (FYP)
Language:English
Published: 2018
Subjects:
Online Access:http://hdl.handle.net/10356/75517
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author Lau, Josephine Yi Lan
author2 Chew Ah Seng David
author_facet Chew Ah Seng David
Lau, Josephine Yi Lan
author_sort Lau, Josephine Yi Lan
collection NTU
description Innovation is one of the key determinants to improve performance, with the increasing demands of customers and the rapidly changing market it is impossible to survive without innovating. This project will discuss on the positive impacts of innovation on the performance of Singapore logistics firms in the context of Healthcare logistics. Surveys and interviews were conducted to understand more about innovations in the industry and individual stakeholders’ views on the role of innovation. From our survey findings, we identified that companies are willing to invest in innovation. External stakeholders such have customers have more influence on whether an organisation will choose to innovate as compared to internal stakeholders. Another motivation for innovation is improvement in processes, companies will invest in innovations according to their needs. It is important that the innovation is a strategic fit to achieve improvement in performance. Innovations in logistics firms were identified and analysis was done to evaluate the impact on performance brought about by these innovations. The analysis was done with a balanced perspective in mind. In the context of Healthcare logistics, traceability and accuracy is essential. It is proven in our analysis that innovations will be able to assist in improving performance in these areas. Generally, there is still a lack of motivation to innovate due to the low profit margins. However, with the government pushing for innovation there is some attempts by firms to innovate. From the analysis, there is innovation in the industry, but it is important that companies invest in innovations that is a strategic fit with organisational goals to achieve improvement in performance.
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spelling ntu-10356/755172023-03-03T16:52:43Z A study on the impact of innovation on the performance of Singapore logistics firms Lau, Josephine Yi Lan Chew Ah Seng David School of Civil and Environmental Engineering DRNTU::Engineering::Maritime studies Innovation is one of the key determinants to improve performance, with the increasing demands of customers and the rapidly changing market it is impossible to survive without innovating. This project will discuss on the positive impacts of innovation on the performance of Singapore logistics firms in the context of Healthcare logistics. Surveys and interviews were conducted to understand more about innovations in the industry and individual stakeholders’ views on the role of innovation. From our survey findings, we identified that companies are willing to invest in innovation. External stakeholders such have customers have more influence on whether an organisation will choose to innovate as compared to internal stakeholders. Another motivation for innovation is improvement in processes, companies will invest in innovations according to their needs. It is important that the innovation is a strategic fit to achieve improvement in performance. Innovations in logistics firms were identified and analysis was done to evaluate the impact on performance brought about by these innovations. The analysis was done with a balanced perspective in mind. In the context of Healthcare logistics, traceability and accuracy is essential. It is proven in our analysis that innovations will be able to assist in improving performance in these areas. Generally, there is still a lack of motivation to innovate due to the low profit margins. However, with the government pushing for innovation there is some attempts by firms to innovate. From the analysis, there is innovation in the industry, but it is important that companies invest in innovations that is a strategic fit with organisational goals to achieve improvement in performance. Bachelor of Science (Maritime Studies) 2018-06-01T04:02:10Z 2018-06-01T04:02:10Z 2018 Final Year Project (FYP) http://hdl.handle.net/10356/75517 en Nanyang Technological University 72 p. application/pdf
spellingShingle DRNTU::Engineering::Maritime studies
Lau, Josephine Yi Lan
A study on the impact of innovation on the performance of Singapore logistics firms
title A study on the impact of innovation on the performance of Singapore logistics firms
title_full A study on the impact of innovation on the performance of Singapore logistics firms
title_fullStr A study on the impact of innovation on the performance of Singapore logistics firms
title_full_unstemmed A study on the impact of innovation on the performance of Singapore logistics firms
title_short A study on the impact of innovation on the performance of Singapore logistics firms
title_sort study on the impact of innovation on the performance of singapore logistics firms
topic DRNTU::Engineering::Maritime studies
url http://hdl.handle.net/10356/75517
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