APA (7th ed.) Citation

Ng, C. Y., & Gerrard, P. (2008). A study of the service quality of automated teller machines.

Chicago Style (17th ed.) Citation

Ng, Cheng Yen., and Philip Gerrard. A Study of the Service Quality of Automated Teller Machines. 2008.

MLA (9th ed.) Citation

Ng, Cheng Yen., and Philip Gerrard. A Study of the Service Quality of Automated Teller Machines. 2008.

Warning: These citations may not always be 100% accurate.