Something's phishy : a communications campaign designed to teach young adults to combat phishing threats

This paper presents Something’s Phishy, a communications campaign designed to teach young people aged 18-25 years old, to combat phishing threats. The campaign is initiated by four final-year students from the Wee Kim Wee School of Communication and Information, Nanyang Technological University. Phi...

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Main Authors: Tan, Amanda Yan, Chng, Cyrus Yong Zhi, Oh, Chin Ying, Gan, Phyllicia Qunjun
Other Authors: Chen Lou
Format: Final Year Project (FYP)
Language:English
Published: 2019
Subjects:
Online Access:http://hdl.handle.net/10356/76574
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author Tan, Amanda Yan
Chng, Cyrus Yong Zhi
Oh, Chin Ying
Gan, Phyllicia Qunjun
author2 Chen Lou
author_facet Chen Lou
Tan, Amanda Yan
Chng, Cyrus Yong Zhi
Oh, Chin Ying
Gan, Phyllicia Qunjun
author_sort Tan, Amanda Yan
collection NTU
description This paper presents Something’s Phishy, a communications campaign designed to teach young people aged 18-25 years old, to combat phishing threats. The campaign is initiated by four final-year students from the Wee Kim Wee School of Communication and Information, Nanyang Technological University. Phishing is Singapore’s most common cyber threat, constituting 39% of cyber threats reported to SingCERT in 2017. Based on formative research findings and the Extended Parallel Process Model, the team developed an integrated communications campaign utilizing marine life imagery. The campaign featured an edutainment online video series and campaign roadshows carried out at five tertiary institutions. Based on post-campaign evaluation results, the campaign far exceeded the targets set by the team in its output and impact objectives. Ultimately, the campaign earned $216,610 in PR value, reaching 404,973 total online impressions and 12,134 total online engagements. Young people exposed to the campaign showed an overall increase in (i) anti-phishing knowledge, (ii) perceived threat susceptibility, (iii) perceived threat severity, (iv) self-efficacy of adopting anti-phishing behaviour, (v) response efficacy of adopting anti-phishing behaviour, and (vi) intention to adopt anti-phishing behaviour, as compared to non-exposed young adults. A discussion on the campaign’s implications, limitations, and sustainability is included at the end of this paper. Original documents and relevant data can be found in the appendices as references to the main paper.
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spelling ntu-10356/765742019-12-10T11:32:53Z Something's phishy : a communications campaign designed to teach young adults to combat phishing threats Tan, Amanda Yan Chng, Cyrus Yong Zhi Oh, Chin Ying Gan, Phyllicia Qunjun Chen Lou Wee Kim Wee School of Communication and Information DRNTU::Social sciences::Communication::Promotional communication::Communication campaigns This paper presents Something’s Phishy, a communications campaign designed to teach young people aged 18-25 years old, to combat phishing threats. The campaign is initiated by four final-year students from the Wee Kim Wee School of Communication and Information, Nanyang Technological University. Phishing is Singapore’s most common cyber threat, constituting 39% of cyber threats reported to SingCERT in 2017. Based on formative research findings and the Extended Parallel Process Model, the team developed an integrated communications campaign utilizing marine life imagery. The campaign featured an edutainment online video series and campaign roadshows carried out at five tertiary institutions. Based on post-campaign evaluation results, the campaign far exceeded the targets set by the team in its output and impact objectives. Ultimately, the campaign earned $216,610 in PR value, reaching 404,973 total online impressions and 12,134 total online engagements. Young people exposed to the campaign showed an overall increase in (i) anti-phishing knowledge, (ii) perceived threat susceptibility, (iii) perceived threat severity, (iv) self-efficacy of adopting anti-phishing behaviour, (v) response efficacy of adopting anti-phishing behaviour, and (vi) intention to adopt anti-phishing behaviour, as compared to non-exposed young adults. A discussion on the campaign’s implications, limitations, and sustainability is included at the end of this paper. Original documents and relevant data can be found in the appendices as references to the main paper. Bachelor of Communication Studies 2019-03-27T08:27:48Z 2019-03-27T08:27:48Z 2019 Final Year Project (FYP) http://hdl.handle.net/10356/76574 en Nanyang Technological University 64 p. application/pdf application/pdf application/pdf
spellingShingle DRNTU::Social sciences::Communication::Promotional communication::Communication campaigns
Tan, Amanda Yan
Chng, Cyrus Yong Zhi
Oh, Chin Ying
Gan, Phyllicia Qunjun
Something's phishy : a communications campaign designed to teach young adults to combat phishing threats
title Something's phishy : a communications campaign designed to teach young adults to combat phishing threats
title_full Something's phishy : a communications campaign designed to teach young adults to combat phishing threats
title_fullStr Something's phishy : a communications campaign designed to teach young adults to combat phishing threats
title_full_unstemmed Something's phishy : a communications campaign designed to teach young adults to combat phishing threats
title_short Something's phishy : a communications campaign designed to teach young adults to combat phishing threats
title_sort something s phishy a communications campaign designed to teach young adults to combat phishing threats
topic DRNTU::Social sciences::Communication::Promotional communication::Communication campaigns
url http://hdl.handle.net/10356/76574
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