The duality of contractual relations in IT outsourcing : essays on psychological contracting and value creation

This thesis provides a balanced view by looking at the duality of IT outsourcing, to address the broad research question: How successful is IT outsourcing, from both the client and vendor perspective? This is done through two separate but related studies that focus on the duality of IT outsourcing.

Bibliographic Details
Main Author: Koh, Christine Siew Kuan
Other Authors: Ang Soon
Format: Thesis
Published: 2008
Subjects:
Online Access:https://hdl.handle.net/10356/7720
Description
Summary:This thesis provides a balanced view by looking at the duality of IT outsourcing, to address the broad research question: How successful is IT outsourcing, from both the client and vendor perspective? This is done through two separate but related studies that focus on the duality of IT outsourcing.