Intentions to trust and share online health rumors : an experiment with medical professionals

With the rise of fake news and doctored narratives on the Internet, research on online rumors is growing. Previous works often dealt with either individuals' trust in rumors or their willingness to share. Juxtaposing both in the same study, the aim of this paper is to investigate medical profes...

Full description

Bibliographic Details
Main Authors: Chua, Alton Yeow Kuan, Banerjee, Snehasish
Other Authors: Wee Kim Wee School of Communication and Information
Format: Journal Article
Language:English
Published: 2019
Subjects:
Online Access:https://hdl.handle.net/10356/82856
http://hdl.handle.net/10220/50074
_version_ 1811692486227132416
author Chua, Alton Yeow Kuan
Banerjee, Snehasish
author2 Wee Kim Wee School of Communication and Information
author_facet Wee Kim Wee School of Communication and Information
Chua, Alton Yeow Kuan
Banerjee, Snehasish
author_sort Chua, Alton Yeow Kuan
collection NTU
description With the rise of fake news and doctored narratives on the Internet, research on online rumors is growing. Previous works often dealt with either individuals' trust in rumors or their willingness to share. Juxtaposing both in the same study, the aim of this paper is to investigate medical professionals' intentions to trust and share online health rumors as a function of their personal involvement, the rumor type, and the presence of counter-rumors. Personal involvement refers to individuals’ perceived relevance of a rumor. Two common types of rumors include dread and wish. Counter-rumors are messages that debunk rumors. A within-participants experiment was conducted with 60 participants, divided evenly among doctors, nurses and medical students, each of whom was exposed to eight cancer-related rumors. Rumor type and the presence of counter-rumors were induced. Personal involvement, intention to trust, and intention to share were measured using a questionnaire. Results showed that personal involvement compelled intentions to trust and share. Dread rumors triggered intentions to trust and share more than did wish rumors. The presence of counter-rumors lowered intention to trust, but not intention to share. Moreover, rumor type moderated the relation between personal involvement and intentions to trust and share.
first_indexed 2024-10-01T06:36:33Z
format Journal Article
id ntu-10356/82856
institution Nanyang Technological University
language English
last_indexed 2024-10-01T06:36:33Z
publishDate 2019
record_format dspace
spelling ntu-10356/828562020-03-07T12:15:49Z Intentions to trust and share online health rumors : an experiment with medical professionals Chua, Alton Yeow Kuan Banerjee, Snehasish Wee Kim Wee School of Communication and Information Cancer Digital Health Social sciences::Communication With the rise of fake news and doctored narratives on the Internet, research on online rumors is growing. Previous works often dealt with either individuals' trust in rumors or their willingness to share. Juxtaposing both in the same study, the aim of this paper is to investigate medical professionals' intentions to trust and share online health rumors as a function of their personal involvement, the rumor type, and the presence of counter-rumors. Personal involvement refers to individuals’ perceived relevance of a rumor. Two common types of rumors include dread and wish. Counter-rumors are messages that debunk rumors. A within-participants experiment was conducted with 60 participants, divided evenly among doctors, nurses and medical students, each of whom was exposed to eight cancer-related rumors. Rumor type and the presence of counter-rumors were induced. Personal involvement, intention to trust, and intention to share were measured using a questionnaire. Results showed that personal involvement compelled intentions to trust and share. Dread rumors triggered intentions to trust and share more than did wish rumors. The presence of counter-rumors lowered intention to trust, but not intention to share. Moreover, rumor type moderated the relation between personal involvement and intentions to trust and share. MOE (Min. of Education, S’pore) Accepted version 2019-10-02T04:43:00Z 2019-12-06T15:06:57Z 2019-10-02T04:43:00Z 2019-12-06T15:06:57Z 2018 Journal Article Chua, A. Y. K., & Banerjee, S. (2018). Intentions to trust and share online health rumors : an experiment with medical professionals. Computers in Human Behavior, 87, 1-9. doi:10.1016/j.chb.2018.05.021 0747-5632 https://hdl.handle.net/10356/82856 http://hdl.handle.net/10220/50074 10.1016/j.chb.2018.05.021 en Computers in Human Behavior © 2018 Elsevier Ltd. All rights reserved. This paper was published in Computers in Human Behavior and is made available with permission of Elsevier Ltd. 21 p. application/pdf
spellingShingle Cancer
Digital Health
Social sciences::Communication
Chua, Alton Yeow Kuan
Banerjee, Snehasish
Intentions to trust and share online health rumors : an experiment with medical professionals
title Intentions to trust and share online health rumors : an experiment with medical professionals
title_full Intentions to trust and share online health rumors : an experiment with medical professionals
title_fullStr Intentions to trust and share online health rumors : an experiment with medical professionals
title_full_unstemmed Intentions to trust and share online health rumors : an experiment with medical professionals
title_short Intentions to trust and share online health rumors : an experiment with medical professionals
title_sort intentions to trust and share online health rumors an experiment with medical professionals
topic Cancer
Digital Health
Social sciences::Communication
url https://hdl.handle.net/10356/82856
http://hdl.handle.net/10220/50074
work_keys_str_mv AT chuaaltonyeowkuan intentionstotrustandshareonlinehealthrumorsanexperimentwithmedicalprofessionals
AT banerjeesnehasish intentionstotrustandshareonlinehealthrumorsanexperimentwithmedicalprofessionals