The impacts of business process reengineering on organizational control

While the benefits of process integration in business reengineering have been enthusiastically publicized, the impact on organizational control, e.g., the compression of responsibilities and the elimination of checks and control, has received little attention. Inadequate attention to these issues ca...

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Main Authors: Neo, Boon Siong, Sia, Siew Kien
Other Authors: Nanyang Business School
Format: Conference Paper
Language:English
Published: 2019
Subjects:
Online Access:https://hdl.handle.net/10356/83129
http://hdl.handle.net/10220/47577
http://dl.acm.org/citation.cfm?id=353211
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author Neo, Boon Siong
Sia, Siew Kien
author2 Nanyang Business School
author_facet Nanyang Business School
Neo, Boon Siong
Sia, Siew Kien
author_sort Neo, Boon Siong
collection NTU
description While the benefits of process integration in business reengineering have been enthusiastically publicized, the impact on organizational control, e.g., the compression of responsibilities and the elimination of checks and control, has received little attention. Inadequate attention to these issues can result in reengineered systems that are exposed to excessive risks or reengineering attempts that are prematurely self-defeating as they contradict the underlying control philosophy. This research seeks to analyze how BPR has changed the controls within an organization. It is primarily motivated by the lack of a theoretical framework within which the disparate control observations from the BPR literature can be examined and reconciled and the lack of focused empirical research on organizational control within a reengineering context.
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spelling ntu-10356/831292023-05-19T06:44:42Z The impacts of business process reengineering on organizational control Neo, Boon Siong Sia, Siew Kien Nanyang Business School 18th International Conference on Information Systems, ICIS 1997 DRNTU::Business::Information technology Organizational Control Business Process Reengineering While the benefits of process integration in business reengineering have been enthusiastically publicized, the impact on organizational control, e.g., the compression of responsibilities and the elimination of checks and control, has received little attention. Inadequate attention to these issues can result in reengineered systems that are exposed to excessive risks or reengineering attempts that are prematurely self-defeating as they contradict the underlying control philosophy. This research seeks to analyze how BPR has changed the controls within an organization. It is primarily motivated by the lack of a theoretical framework within which the disparate control observations from the BPR literature can be examined and reconciled and the lack of focused empirical research on organizational control within a reengineering context. Published version 2019-01-29T03:10:51Z 2019-12-06T15:12:21Z 2019-01-29T03:10:51Z 2019-12-06T15:12:21Z 1997 Conference Paper Sia, S. K., & Neo, B. S. (1997). The impacts of business process reengineering on organizational control. Proceedings of the 18th International Conference on Information Systems, ICIS 1997, 460-461. https://hdl.handle.net/10356/83129 http://hdl.handle.net/10220/47577 http://dl.acm.org/citation.cfm?id=353211 en © 1997 Association for Information Systems (AIS). All rights reserved. This paper was published in Proceedings of the 18th International Conference on Information Systems, ICIS 1997 and is made available with permission of Association for Information Systems (AIS). 2 p. application/pdf
spellingShingle DRNTU::Business::Information technology
Organizational Control
Business Process Reengineering
Neo, Boon Siong
Sia, Siew Kien
The impacts of business process reengineering on organizational control
title The impacts of business process reengineering on organizational control
title_full The impacts of business process reengineering on organizational control
title_fullStr The impacts of business process reengineering on organizational control
title_full_unstemmed The impacts of business process reengineering on organizational control
title_short The impacts of business process reengineering on organizational control
title_sort impacts of business process reengineering on organizational control
topic DRNTU::Business::Information technology
Organizational Control
Business Process Reengineering
url https://hdl.handle.net/10356/83129
http://hdl.handle.net/10220/47577
http://dl.acm.org/citation.cfm?id=353211
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