Bank service quality
This Final Year Project (FYP) is based on a study of customer satisfaction about the level of service quality provided by banks in Singapore. The motivation of this study is triggered from the fact that the concept of providing superior service quality is receiving worldwide recognition across count...
| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/8435 |
| Summary: | This Final Year Project (FYP) is based on a study of customer satisfaction about the level of service quality provided by banks in Singapore. The motivation of this study is triggered from the fact that the concept of providing superior service quality is receiving worldwide recognition across countries and industries. |
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