Service quality & customer satisfaction of Singapore public transport.
This research seeks to examine the level of customer satisfaction in the public transport sector. It provides a guide for the public transport providers to know which are the factors that may be lacking in quality service. For the purpose of this research, we based our analysis on three mode of publ...
| Egile Nagusiak: | , , |
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| Beste egile batzuk: | |
| Formatua: | Final Year Project (FYP) |
| Argitaratua: |
2008
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| Gaiak: | |
| Sarrera elektronikoa: | http://hdl.handle.net/10356/8503 |