Effects of product self-relatedness and ownership on word-of-mouth behaviour.

This study examines the effects of product self-relatedness (similarity between self-image and product image) and ownership on word-of-mouth (WOM) behaviour. The results of the study show that product self-relatedness affects the volume and valence of WOM while ownership is found to only affect the...

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Bibliographic Details
Main Authors: Chia, Melvin Kian Siong., Seow, Calvin Ann Yuan., Liu, Meng Fai.
Other Authors: Chung, Cindy Mann Yien
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/8678
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author Chia, Melvin Kian Siong.
Seow, Calvin Ann Yuan.
Liu, Meng Fai.
author2 Chung, Cindy Mann Yien
author_facet Chung, Cindy Mann Yien
Chia, Melvin Kian Siong.
Seow, Calvin Ann Yuan.
Liu, Meng Fai.
author_sort Chia, Melvin Kian Siong.
collection NTU
description This study examines the effects of product self-relatedness (similarity between self-image and product image) and ownership on word-of-mouth (WOM) behaviour. The results of the study show that product self-relatedness affects the volume and valence of WOM while ownership is found to only affect the valence of WOM.
first_indexed 2024-10-01T05:29:07Z
format Final Year Project (FYP)
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institution Nanyang Technological University
last_indexed 2024-10-01T05:29:07Z
publishDate 2008
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spelling ntu-10356/86782023-05-19T07:23:14Z Effects of product self-relatedness and ownership on word-of-mouth behaviour. Chia, Melvin Kian Siong. Seow, Calvin Ann Yuan. Liu, Meng Fai. Chung, Cindy Mann Yien Nanyang Business School DRNTU::Business::Marketing::Consumer behavior This study examines the effects of product self-relatedness (similarity between self-image and product image) and ownership on word-of-mouth (WOM) behaviour. The results of the study show that product self-relatedness affects the volume and valence of WOM while ownership is found to only affect the valence of WOM. 2008-09-24T07:23:50Z 2008-09-24T07:23:50Z 2002 2002 Final Year Project (FYP) http://hdl.handle.net/10356/8678 Nanyang Technological University application/pdf
spellingShingle DRNTU::Business::Marketing::Consumer behavior
Chia, Melvin Kian Siong.
Seow, Calvin Ann Yuan.
Liu, Meng Fai.
Effects of product self-relatedness and ownership on word-of-mouth behaviour.
title Effects of product self-relatedness and ownership on word-of-mouth behaviour.
title_full Effects of product self-relatedness and ownership on word-of-mouth behaviour.
title_fullStr Effects of product self-relatedness and ownership on word-of-mouth behaviour.
title_full_unstemmed Effects of product self-relatedness and ownership on word-of-mouth behaviour.
title_short Effects of product self-relatedness and ownership on word-of-mouth behaviour.
title_sort effects of product self relatedness and ownership on word of mouth behaviour
topic DRNTU::Business::Marketing::Consumer behavior
url http://hdl.handle.net/10356/8678
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