Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.

Looks at the impact of SARS on the Singapore hotel industry and relevant reactions of the respective managements and authorities, examining the extent to which disaster or crisis management plans were utilized, the usefulness and effectiveness of such plans, and their roles in sustaining the hotels...

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Bibliographic Details
Main Authors: Cheng, Yu Hua., Chua, Yan Ping., Ng, Alex Xun-Yi.
Other Authors: Henderson, Joan C.
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9162
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author Cheng, Yu Hua.
Chua, Yan Ping.
Ng, Alex Xun-Yi.
author2 Henderson, Joan C.
author_facet Henderson, Joan C.
Cheng, Yu Hua.
Chua, Yan Ping.
Ng, Alex Xun-Yi.
author_sort Cheng, Yu Hua.
collection NTU
description Looks at the impact of SARS on the Singapore hotel industry and relevant reactions of the respective managements and authorities, examining the extent to which disaster or crisis management plans were utilized, the usefulness and effectiveness of such plans, and their roles in sustaining the hotels through the SARS crisis.
first_indexed 2024-10-01T06:48:58Z
format Final Year Project (FYP)
id ntu-10356/9162
institution Nanyang Technological University
last_indexed 2024-10-01T06:48:58Z
publishDate 2008
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spelling ntu-10356/91622023-05-19T05:41:36Z Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry. Cheng, Yu Hua. Chua, Yan Ping. Ng, Alex Xun-Yi. Henderson, Joan C. Nanyang Business School DRNTU::Business::Management::Crisis management Looks at the impact of SARS on the Singapore hotel industry and relevant reactions of the respective managements and authorities, examining the extent to which disaster or crisis management plans were utilized, the usefulness and effectiveness of such plans, and their roles in sustaining the hotels through the SARS crisis. 2008-09-24T07:29:15Z 2008-09-24T07:29:15Z 2004 2004 Final Year Project (FYP) http://hdl.handle.net/10356/9162 Nanyang Technological University application/pdf
spellingShingle DRNTU::Business::Management::Crisis management
Cheng, Yu Hua.
Chua, Yan Ping.
Ng, Alex Xun-Yi.
Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.
title Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.
title_full Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.
title_fullStr Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.
title_full_unstemmed Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.
title_short Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.
title_sort crisis management in the travel industry the impact and management of sars in the singapore hotel industry
topic DRNTU::Business::Management::Crisis management
url http://hdl.handle.net/10356/9162
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AT chuayanping crisismanagementinthetravelindustrytheimpactandmanagementofsarsinthesingaporehotelindustry
AT ngalexxunyi crisismanagementinthetravelindustrytheimpactandmanagementofsarsinthesingaporehotelindustry