A crisis management model : a look at Singapore Airlines with the SARS case.

The SARS crisis has tremendous impact on Singapore Airlines. Despite any misgivings that SIA might have done, it has performed quite well overall. With the existence of good crisis management plans, maintaining good relationships with various publics during the pre-crisis phase, it can help SIA in m...

Full description

Bibliographic Details
Main Authors: Fong, Chee Yong., Lem, Hong Jie., Hong, Zheng Qi.
Other Authors: Kim, Chang Su
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9173
_version_ 1824453703001702400
author Fong, Chee Yong.
Lem, Hong Jie.
Hong, Zheng Qi.
author2 Kim, Chang Su
author_facet Kim, Chang Su
Fong, Chee Yong.
Lem, Hong Jie.
Hong, Zheng Qi.
author_sort Fong, Chee Yong.
collection NTU
description The SARS crisis has tremendous impact on Singapore Airlines. Despite any misgivings that SIA might have done, it has performed quite well overall. With the existence of good crisis management plans, maintaining good relationships with various publics during the pre-crisis phase, it can help SIA in managing the crisis better.
first_indexed 2025-02-19T03:10:38Z
format Final Year Project (FYP)
id ntu-10356/9173
institution Nanyang Technological University
last_indexed 2025-02-19T03:10:38Z
publishDate 2008
record_format dspace
spelling ntu-10356/91732023-05-19T06:08:59Z A crisis management model : a look at Singapore Airlines with the SARS case. Fong, Chee Yong. Lem, Hong Jie. Hong, Zheng Qi. Kim, Chang Su Nanyang Business School DRNTU::Business::Management::Crisis management The SARS crisis has tremendous impact on Singapore Airlines. Despite any misgivings that SIA might have done, it has performed quite well overall. With the existence of good crisis management plans, maintaining good relationships with various publics during the pre-crisis phase, it can help SIA in managing the crisis better. 2008-09-24T07:29:23Z 2008-09-24T07:29:23Z 2004 2004 Final Year Project (FYP) http://hdl.handle.net/10356/9173 Nanyang Technological University application/pdf
spellingShingle DRNTU::Business::Management::Crisis management
Fong, Chee Yong.
Lem, Hong Jie.
Hong, Zheng Qi.
A crisis management model : a look at Singapore Airlines with the SARS case.
title A crisis management model : a look at Singapore Airlines with the SARS case.
title_full A crisis management model : a look at Singapore Airlines with the SARS case.
title_fullStr A crisis management model : a look at Singapore Airlines with the SARS case.
title_full_unstemmed A crisis management model : a look at Singapore Airlines with the SARS case.
title_short A crisis management model : a look at Singapore Airlines with the SARS case.
title_sort crisis management model a look at singapore airlines with the sars case
topic DRNTU::Business::Management::Crisis management
url http://hdl.handle.net/10356/9173
work_keys_str_mv AT fongcheeyong acrisismanagementmodelalookatsingaporeairlineswiththesarscase
AT lemhongjie acrisismanagementmodelalookatsingaporeairlineswiththesarscase
AT hongzhengqi acrisismanagementmodelalookatsingaporeairlineswiththesarscase
AT fongcheeyong crisismanagementmodelalookatsingaporeairlineswiththesarscase
AT lemhongjie crisismanagementmodelalookatsingaporeairlineswiththesarscase
AT hongzhengqi crisismanagementmodelalookatsingaporeairlineswiththesarscase