A crisis management model : a look at Singapore Airlines with the SARS case.
The SARS crisis has tremendous impact on Singapore Airlines. Despite any misgivings that SIA might have done, it has performed quite well overall. With the existence of good crisis management plans, maintaining good relationships with various publics during the pre-crisis phase, it can help SIA in m...
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Format: | Final Year Project (FYP) |
Published: |
2008
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Online Access: | http://hdl.handle.net/10356/9173 |
_version_ | 1824453703001702400 |
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author | Fong, Chee Yong. Lem, Hong Jie. Hong, Zheng Qi. |
author2 | Kim, Chang Su |
author_facet | Kim, Chang Su Fong, Chee Yong. Lem, Hong Jie. Hong, Zheng Qi. |
author_sort | Fong, Chee Yong. |
collection | NTU |
description | The SARS crisis has tremendous impact on Singapore Airlines. Despite any misgivings that SIA might have done, it has performed quite well overall. With the existence of good crisis management plans, maintaining good relationships with various publics during the pre-crisis phase, it can help SIA in managing the crisis better. |
first_indexed | 2025-02-19T03:10:38Z |
format | Final Year Project (FYP) |
id | ntu-10356/9173 |
institution | Nanyang Technological University |
last_indexed | 2025-02-19T03:10:38Z |
publishDate | 2008 |
record_format | dspace |
spelling | ntu-10356/91732023-05-19T06:08:59Z A crisis management model : a look at Singapore Airlines with the SARS case. Fong, Chee Yong. Lem, Hong Jie. Hong, Zheng Qi. Kim, Chang Su Nanyang Business School DRNTU::Business::Management::Crisis management The SARS crisis has tremendous impact on Singapore Airlines. Despite any misgivings that SIA might have done, it has performed quite well overall. With the existence of good crisis management plans, maintaining good relationships with various publics during the pre-crisis phase, it can help SIA in managing the crisis better. 2008-09-24T07:29:23Z 2008-09-24T07:29:23Z 2004 2004 Final Year Project (FYP) http://hdl.handle.net/10356/9173 Nanyang Technological University application/pdf |
spellingShingle | DRNTU::Business::Management::Crisis management Fong, Chee Yong. Lem, Hong Jie. Hong, Zheng Qi. A crisis management model : a look at Singapore Airlines with the SARS case. |
title | A crisis management model : a look at Singapore Airlines with the SARS case. |
title_full | A crisis management model : a look at Singapore Airlines with the SARS case. |
title_fullStr | A crisis management model : a look at Singapore Airlines with the SARS case. |
title_full_unstemmed | A crisis management model : a look at Singapore Airlines with the SARS case. |
title_short | A crisis management model : a look at Singapore Airlines with the SARS case. |
title_sort | crisis management model a look at singapore airlines with the sars case |
topic | DRNTU::Business::Management::Crisis management |
url | http://hdl.handle.net/10356/9173 |
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