Taking the bite out of culture : the impact of task structure and task type on overcoming impediments to cross-cultural team performance

Research on the effect of cultural diversity on team performance remains inconclusive. We propose to resolve the competing predictions of the information/decision making versus the social categorization theories by integrating two task-related theories, the situational strength theory and the circum...

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Main Authors: Erez, Miriam, Nouri, Rikki, Rockstuhl, Thomas, Ang, Soon, Leshem-Calif, Lee, Rafaeli, Anat
Other Authors: Nanyang Business School
Format: Journal Article
Language:English
Published: 2013
Subjects:
Online Access:https://hdl.handle.net/10356/99747
http://hdl.handle.net/10220/17976
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author Erez, Miriam
Nouri, Rikki
Rockstuhl, Thomas
Ang, Soon
Leshem-Calif, Lee
Rafaeli, Anat
author2 Nanyang Business School
author_facet Nanyang Business School
Erez, Miriam
Nouri, Rikki
Rockstuhl, Thomas
Ang, Soon
Leshem-Calif, Lee
Rafaeli, Anat
author_sort Erez, Miriam
collection NTU
description Research on the effect of cultural diversity on team performance remains inconclusive. We propose to resolve the competing predictions of the information/decision making versus the social categorization theories by integrating two task-related theories, the situational strength theory and the circumplex model of group tasks. We propose that high task specificity enables similar interpretations and shared understanding among team members, which is needed for effective “execute” (convergent) tasks, is characterized by team cooperation and interdependence. Low task specificity, in contrast, is beneficial for “generate” (creative) tasks, because it does not place constraints on generating original ideas and does not require tight coordination among the team members. We tested the effects of situational strength and task type on the relationship between cultural diversity and team performance in two experiments with 86 and 96 dyads in the first and second experiments, respectively. In both experiments, heterogeneous (Israeli–Singaporean) and homogeneous dyads (Israeli–Israeli and Singaporean–Singaporean) worked under low or high task specificity. In Study 1, dyads performed convergent execution tasks, and in Study 2, they performed creative idea-generation tasks. The impediment of multiculturalism was reduced in execute (convergent) tasks under high task specificity and in generate (divergent) tasks under low task specificity.
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spelling ntu-10356/997472023-05-19T06:44:40Z Taking the bite out of culture : the impact of task structure and task type on overcoming impediments to cross-cultural team performance Erez, Miriam Nouri, Rikki Rockstuhl, Thomas Ang, Soon Leshem-Calif, Lee Rafaeli, Anat Nanyang Business School DRNTU::Business::Management Research on the effect of cultural diversity on team performance remains inconclusive. We propose to resolve the competing predictions of the information/decision making versus the social categorization theories by integrating two task-related theories, the situational strength theory and the circumplex model of group tasks. We propose that high task specificity enables similar interpretations and shared understanding among team members, which is needed for effective “execute” (convergent) tasks, is characterized by team cooperation and interdependence. Low task specificity, in contrast, is beneficial for “generate” (creative) tasks, because it does not place constraints on generating original ideas and does not require tight coordination among the team members. We tested the effects of situational strength and task type on the relationship between cultural diversity and team performance in two experiments with 86 and 96 dyads in the first and second experiments, respectively. In both experiments, heterogeneous (Israeli–Singaporean) and homogeneous dyads (Israeli–Israeli and Singaporean–Singaporean) worked under low or high task specificity. In Study 1, dyads performed convergent execution tasks, and in Study 2, they performed creative idea-generation tasks. The impediment of multiculturalism was reduced in execute (convergent) tasks under high task specificity and in generate (divergent) tasks under low task specificity. 2013-12-02T07:53:15Z 2019-12-06T20:10:59Z 2013-12-02T07:53:15Z 2019-12-06T20:10:59Z 2013 2013 Journal Article Nouri, R., Erez, M., Rockstuhl, T., Ang, S., Lee, L.-C., & Rafaeli, A. (2013). Taking the bite out of culture : The impact of task structure and task type on overcoming impediments to cross-cultural team performance. Journal of organizational behavior, 34(6), 739-763. 0894-3796 https://hdl.handle.net/10356/99747 http://hdl.handle.net/10220/17976 10.1002/job.1871 en Journal of organizational behavior
spellingShingle DRNTU::Business::Management
Erez, Miriam
Nouri, Rikki
Rockstuhl, Thomas
Ang, Soon
Leshem-Calif, Lee
Rafaeli, Anat
Taking the bite out of culture : the impact of task structure and task type on overcoming impediments to cross-cultural team performance
title Taking the bite out of culture : the impact of task structure and task type on overcoming impediments to cross-cultural team performance
title_full Taking the bite out of culture : the impact of task structure and task type on overcoming impediments to cross-cultural team performance
title_fullStr Taking the bite out of culture : the impact of task structure and task type on overcoming impediments to cross-cultural team performance
title_full_unstemmed Taking the bite out of culture : the impact of task structure and task type on overcoming impediments to cross-cultural team performance
title_short Taking the bite out of culture : the impact of task structure and task type on overcoming impediments to cross-cultural team performance
title_sort taking the bite out of culture the impact of task structure and task type on overcoming impediments to cross cultural team performance
topic DRNTU::Business::Management
url https://hdl.handle.net/10356/99747
http://hdl.handle.net/10220/17976
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