PENGEMBANGAN INDIKATOR DAN TOLOK UKUR UNTUK EVALUASI KINERJA ANGKUTAN UMUM PERKOTAAN Studi Kasus : Angkutan Umum Perkotaan di Daerah Istimewa Yogyakarta

Safe, fast, comfortable and inexpensive urban transportation needs to be attempted by the authorities. However, many facts indicate that the irregular conditions of transport as more vehicles and congestion caused by the use of private vehicles, especially motorcycles that occurred in medium towns a...

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Bibliographic Details
Main Authors: , Imam Basuki, Ir.,MT., , Prof. Ir. Siti Malkhamah, M.Sc., Ph.D.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2012
Subjects:
ETD
Description
Summary:Safe, fast, comfortable and inexpensive urban transportation needs to be attempted by the authorities. However, many facts indicate that the irregular conditions of transport as more vehicles and congestion caused by the use of private vehicles, especially motorcycles that occurred in medium towns and big cities in Indonesia. This dissertation focuses on the development of indicators and benchmarks the performance of urban public transport services with varieties of service, and to plan for performance performance assessment of public transport services by accommodating the desires of passengers and non-passengers and designing an application for assessment of performance. The research applies questionnaire and interview techniques for data collection. The data are analyzed by applying matrix performance importance and method impact score, descriptive analysis and statistical tests. This research produced a number of key findings namely