Enhancing Online Expert System Consultation Service with Short Message Service Interface

Short message service (SMS) that has been widely used in various fields could potentially utilized for problemsolving consulting services that are based on expert system, so it takes a kind of application platform to implement this service. This paper proposes an expansion of online expert system se...

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Main Authors: Istiadi, Sulistiarini, Emma Budi, Putra, Guntur Dharma
Format: Book Section
Language:English
Published: 2014
Subjects:
Online Access:https://repository.ugm.ac.id/101252/1/Publikasi-Conf-PHB2014.pdf
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author Istiadi,
Sulistiarini, Emma Budi
Putra, Guntur Dharma
author_facet Istiadi,
Sulistiarini, Emma Budi
Putra, Guntur Dharma
author_sort Istiadi,
collection UGM
description Short message service (SMS) that has been widely used in various fields could potentially utilized for problemsolving consulting services that are based on expert system, so it takes a kind of application platform to implement this service. This paper proposes an expansion of online expert system services (web and wap based) by adding an application use SMS interface. Knowledge base of the expert system, which employs a decision tree approach, is expressed in the form of a database that can be accessed by the application interfaces, including SMS interface. According to the experiment results, the decision tree has been able to play a role directing the consultation mechanism from an initial question to reach a conclusion interactively. Thus, a problem-solving case that can be expressed in the decision tree allows the implementation of this system.
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spelling oai:generic.eprints.org:1012522015-03-19T01:11:30Z https://repository.ugm.ac.id/101252/ Enhancing Online Expert System Consultation Service with Short Message Service Interface Istiadi, Sulistiarini, Emma Budi Putra, Guntur Dharma Computation Theory and Mathematics Cybernetics Electrical and Electronic Engineering Information Technology Short message service (SMS) that has been widely used in various fields could potentially utilized for problemsolving consulting services that are based on expert system, so it takes a kind of application platform to implement this service. This paper proposes an expansion of online expert system services (web and wap based) by adding an application use SMS interface. Knowledge base of the expert system, which employs a decision tree approach, is expressed in the form of a database that can be accessed by the application interfaces, including SMS interface. According to the experiment results, the decision tree has been able to play a role directing the consultation mechanism from an initial question to reach a conclusion interactively. Thus, a problem-solving case that can be expressed in the decision tree allows the implementation of this system. 2014-11-08 Book Section PeerReviewed application/pdf en https://repository.ugm.ac.id/101252/1/Publikasi-Conf-PHB2014.pdf Istiadi, and Sulistiarini, Emma Budi and Putra, Guntur Dharma (2014) Enhancing Online Expert System Consultation Service with Short Message Service Interface. In: UNSPECIFIED UNSPECIFIED, pp. 265-270.
spellingShingle Computation Theory and Mathematics
Cybernetics
Electrical and Electronic Engineering
Information Technology
Istiadi,
Sulistiarini, Emma Budi
Putra, Guntur Dharma
Enhancing Online Expert System Consultation Service with Short Message Service Interface
title Enhancing Online Expert System Consultation Service with Short Message Service Interface
title_full Enhancing Online Expert System Consultation Service with Short Message Service Interface
title_fullStr Enhancing Online Expert System Consultation Service with Short Message Service Interface
title_full_unstemmed Enhancing Online Expert System Consultation Service with Short Message Service Interface
title_short Enhancing Online Expert System Consultation Service with Short Message Service Interface
title_sort enhancing online expert system consultation service with short message service interface
topic Computation Theory and Mathematics
Cybernetics
Electrical and Electronic Engineering
Information Technology
url https://repository.ugm.ac.id/101252/1/Publikasi-Conf-PHB2014.pdf
work_keys_str_mv AT istiadi enhancingonlineexpertsystemconsultationservicewithshortmessageserviceinterface
AT sulistiariniemmabudi enhancingonlineexpertsystemconsultationservicewithshortmessageserviceinterface
AT putragunturdharma enhancingonlineexpertsystemconsultationservicewithshortmessageserviceinterface