Analisis Faktor Kesuksesan Aplikasi Ticares Sales untuk Bisnis Jasa Jaringan pada PT Telekomunikasi Indonesia Tbk - Divisi Carrier and Interconnection Service (Telkom CIS)
Implementation of information systems in addition to offering convenience, flexibility, and open up potential new business opportunities also have risks that must be managed optimally. Not rare to find investment information system that does not impact the business or are unable to provide added val...
| Main Authors: | , |
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2013
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| _version_ | 1797032923821506560 |
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| author | , Nanang Asnadi , Dr. Wahyu Sardjono, MM. |
| author_facet | , Nanang Asnadi , Dr. Wahyu Sardjono, MM. |
| author_sort | , Nanang Asnadi |
| collection | UGM |
| description | Implementation of information systems in addition to offering
convenience, flexibility, and open up potential new business opportunities also
have risks that must be managed optimally. Not rare to find investment
information system that does not impact the business or are unable to provide
added value to the company, did not increase the capabilities and/or corporate
performance. Analyses were conducted to determine the determinants of
successful implementation of information systems. One famous study in the area
of information systems success of the Updated D&M IS Success Model (2003).
DeLone and McLean Information Systems Success Model reflects the
dependence of the seven measures of success of information systems, namely the
quality system, information quality, service quality, user statisfaction, intention to
use, use, and net benefits. This study uses the net benefits as a descriptor of the
most powerful in analyzing the success factors of application TiCARES Sales in
Telkom CIS Division. Analysis of success of application TiCARES Sales is
affected by the performance of application itself, the behavior of use and user
satisfaction.
The conclusions of study bases to the original 21 indicators used in the
analysis of the successful implementation of TiCARES Sales in Telkom CIS
Division and formed five factors can explain the variability of 63.875%.
Estimation results, indicating that the measurement of user satisfaction,
expectations of use and usefulness is a valid factor, significant and reliable in
determining the successful implementation of the application. System quality
factors are not enough valid in determining the successful implementation of the
application, but a significant and reliable factors. While service quality factors
are factors that are less valid, less significant and less reliable in determining the
successful implementation of measurement applications. |
| first_indexed | 2024-03-13T22:46:03Z |
| format | Thesis |
| id | oai:generic.eprints.org:118306 |
| institution | Universiti Gadjah Mada |
| last_indexed | 2024-03-13T22:46:03Z |
| publishDate | 2013 |
| publisher | [Yogyakarta] : Universitas Gadjah Mada |
| record_format | dspace |
| spelling | oai:generic.eprints.org:1183062016-03-04T08:41:23Z https://repository.ugm.ac.id/118306/ Analisis Faktor Kesuksesan Aplikasi Ticares Sales untuk Bisnis Jasa Jaringan pada PT Telekomunikasi Indonesia Tbk - Divisi Carrier and Interconnection Service (Telkom CIS) , Nanang Asnadi , Dr. Wahyu Sardjono, MM. ETD Implementation of information systems in addition to offering convenience, flexibility, and open up potential new business opportunities also have risks that must be managed optimally. Not rare to find investment information system that does not impact the business or are unable to provide added value to the company, did not increase the capabilities and/or corporate performance. Analyses were conducted to determine the determinants of successful implementation of information systems. One famous study in the area of information systems success of the Updated D&M IS Success Model (2003). DeLone and McLean Information Systems Success Model reflects the dependence of the seven measures of success of information systems, namely the quality system, information quality, service quality, user statisfaction, intention to use, use, and net benefits. This study uses the net benefits as a descriptor of the most powerful in analyzing the success factors of application TiCARES Sales in Telkom CIS Division. Analysis of success of application TiCARES Sales is affected by the performance of application itself, the behavior of use and user satisfaction. The conclusions of study bases to the original 21 indicators used in the analysis of the successful implementation of TiCARES Sales in Telkom CIS Division and formed five factors can explain the variability of 63.875%. Estimation results, indicating that the measurement of user satisfaction, expectations of use and usefulness is a valid factor, significant and reliable in determining the successful implementation of the application. System quality factors are not enough valid in determining the successful implementation of the application, but a significant and reliable factors. While service quality factors are factors that are less valid, less significant and less reliable in determining the successful implementation of measurement applications. [Yogyakarta] : Universitas Gadjah Mada 2013 Thesis NonPeerReviewed , Nanang Asnadi and , Dr. Wahyu Sardjono, MM. (2013) Analisis Faktor Kesuksesan Aplikasi Ticares Sales untuk Bisnis Jasa Jaringan pada PT Telekomunikasi Indonesia Tbk - Divisi Carrier and Interconnection Service (Telkom CIS). UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=58252 |
| spellingShingle | ETD , Nanang Asnadi , Dr. Wahyu Sardjono, MM. Analisis Faktor Kesuksesan Aplikasi Ticares Sales untuk Bisnis Jasa Jaringan pada PT Telekomunikasi Indonesia Tbk - Divisi Carrier and Interconnection Service (Telkom CIS) |
| title | Analisis Faktor Kesuksesan Aplikasi Ticares Sales untuk Bisnis Jasa Jaringan pada PT Telekomunikasi Indonesia Tbk - Divisi Carrier and Interconnection Service (Telkom CIS) |
| title_full | Analisis Faktor Kesuksesan Aplikasi Ticares Sales untuk Bisnis Jasa Jaringan pada PT Telekomunikasi Indonesia Tbk - Divisi Carrier and Interconnection Service (Telkom CIS) |
| title_fullStr | Analisis Faktor Kesuksesan Aplikasi Ticares Sales untuk Bisnis Jasa Jaringan pada PT Telekomunikasi Indonesia Tbk - Divisi Carrier and Interconnection Service (Telkom CIS) |
| title_full_unstemmed | Analisis Faktor Kesuksesan Aplikasi Ticares Sales untuk Bisnis Jasa Jaringan pada PT Telekomunikasi Indonesia Tbk - Divisi Carrier and Interconnection Service (Telkom CIS) |
| title_short | Analisis Faktor Kesuksesan Aplikasi Ticares Sales untuk Bisnis Jasa Jaringan pada PT Telekomunikasi Indonesia Tbk - Divisi Carrier and Interconnection Service (Telkom CIS) |
| title_sort | analisis faktor kesuksesan aplikasi ticares sales untuk bisnis jasa jaringan pada pt telekomunikasi indonesia tbk divisi carrier and interconnection service telkom cis |
| topic | ETD |
| work_keys_str_mv | AT nanangasnadi analisisfaktorkesuksesanaplikasiticaressalesuntukbisnisjasajaringanpadapttelekomunikasiindonesiatbkdivisicarrierandinterconnectionservicetelkomcis AT drwahyusardjonomm analisisfaktorkesuksesanaplikasiticaressalesuntukbisnisjasajaringanpadapttelekomunikasiindonesiatbkdivisicarrierandinterconnectionservicetelkomcis |