TINJAUAN INTERPRETATIF TERHADAP ASPEK-ASPEK INSTITUSIONAL DALAM IMPLEMENTASI LAYANAN ELEKTRONIK: STUDI KASUS PT. XYZ

This study aimed to unveil the institutional aspects that affect an organization in implementing electronic services (e-services). This study used qualitative research methods with interpretive single case study research strategy. The findings of this study were: (1) the type of institutional pressu...

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Main Authors: , Agung Darono, , Dr. Ir. Lukito Edi Nugroho, M.Sc.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2012
Subjects:
ETD
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author , Agung Darono
, Dr. Ir. Lukito Edi Nugroho, M.Sc.,
author_facet , Agung Darono
, Dr. Ir. Lukito Edi Nugroho, M.Sc.,
author_sort , Agung Darono
collection UGM
description This study aimed to unveil the institutional aspects that affect an organization in implementing electronic services (e-services). This study used qualitative research methods with interpretive single case study research strategy. The findings of this study were: (1) the type of institutional pressures (normative/mimetic/coercive) that surround the organization and how the business impact of these pressures determines the response/action isomorphism organization, (2) the organization used its institutional logic to perform isomorphism and the result of it was the decision to develop an eservice as one of the measures to overcome existing institutional pressures. This study also proposed an analytical framework that could be used by any organizations to identify several institutional aspects which related to the implementation of e-services, as well as to determine such responses to these pressures with appropriate isomorphism.
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institution Universiti Gadjah Mada
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publishDate 2012
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spelling oai:generic.eprints.org:1184092016-03-04T08:45:29Z https://repository.ugm.ac.id/118409/ TINJAUAN INTERPRETATIF TERHADAP ASPEK-ASPEK INSTITUSIONAL DALAM IMPLEMENTASI LAYANAN ELEKTRONIK: STUDI KASUS PT. XYZ , Agung Darono , Dr. Ir. Lukito Edi Nugroho, M.Sc., ETD This study aimed to unveil the institutional aspects that affect an organization in implementing electronic services (e-services). This study used qualitative research methods with interpretive single case study research strategy. The findings of this study were: (1) the type of institutional pressures (normative/mimetic/coercive) that surround the organization and how the business impact of these pressures determines the response/action isomorphism organization, (2) the organization used its institutional logic to perform isomorphism and the result of it was the decision to develop an eservice as one of the measures to overcome existing institutional pressures. This study also proposed an analytical framework that could be used by any organizations to identify several institutional aspects which related to the implementation of e-services, as well as to determine such responses to these pressures with appropriate isomorphism. [Yogyakarta] : Universitas Gadjah Mada 2012 Thesis NonPeerReviewed , Agung Darono and , Dr. Ir. Lukito Edi Nugroho, M.Sc., (2012) TINJAUAN INTERPRETATIF TERHADAP ASPEK-ASPEK INSTITUSIONAL DALAM IMPLEMENTASI LAYANAN ELEKTRONIK: STUDI KASUS PT. XYZ. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=58359
spellingShingle ETD
, Agung Darono
, Dr. Ir. Lukito Edi Nugroho, M.Sc.,
TINJAUAN INTERPRETATIF TERHADAP ASPEK-ASPEK INSTITUSIONAL DALAM IMPLEMENTASI LAYANAN ELEKTRONIK: STUDI KASUS PT. XYZ
title TINJAUAN INTERPRETATIF TERHADAP ASPEK-ASPEK INSTITUSIONAL DALAM IMPLEMENTASI LAYANAN ELEKTRONIK: STUDI KASUS PT. XYZ
title_full TINJAUAN INTERPRETATIF TERHADAP ASPEK-ASPEK INSTITUSIONAL DALAM IMPLEMENTASI LAYANAN ELEKTRONIK: STUDI KASUS PT. XYZ
title_fullStr TINJAUAN INTERPRETATIF TERHADAP ASPEK-ASPEK INSTITUSIONAL DALAM IMPLEMENTASI LAYANAN ELEKTRONIK: STUDI KASUS PT. XYZ
title_full_unstemmed TINJAUAN INTERPRETATIF TERHADAP ASPEK-ASPEK INSTITUSIONAL DALAM IMPLEMENTASI LAYANAN ELEKTRONIK: STUDI KASUS PT. XYZ
title_short TINJAUAN INTERPRETATIF TERHADAP ASPEK-ASPEK INSTITUSIONAL DALAM IMPLEMENTASI LAYANAN ELEKTRONIK: STUDI KASUS PT. XYZ
title_sort tinjauan interpretatif terhadap aspek aspek institusional dalam implementasi layanan elektronik studi kasus pt xyz
topic ETD
work_keys_str_mv AT agungdarono tinjauaninterpretatifterhadapaspekaspekinstitusionaldalamimplementasilayananelektronikstudikasusptxyz
AT drirlukitoedinugrohomsc tinjauaninterpretatifterhadapaspekaspekinstitusionaldalamimplementasilayananelektronikstudikasusptxyz