| Summary: | This research departed from the phenomenon of the existence of the increase
in the use of based communication technology the internet in this case the intranet in
the organization of the public since almost for the last two decades. Nevertheless the
study concerning the use of the intranet in the organization of the public often did not
yet receive attention.
This research will use the case study with the aim of getting the background
that detail, intensive and deep concerning the use of the intranet in the process of
internal communication and his implications in an organization. Moreover other
consideration was the case of the use of information technology in this case the
intranet in the organization of the public was the unique and interesting phenomenon
because the organization of the public that in his management used the complicated
bureaucracy system, was stratified, the complex was after wards pointed in a context
of the environment that forced him to have to use communication technology as
means of pushing the organization of the public became agiler. With this
contradiction, the study concerning the use of the intranet and his implications
towards the organization became interesting to be researched.
The benefit of the intranet in the Ministry of the Industry began to aim this
organization to the organization that more flexible and was open. Nevertheless the
form of the bureaucratic organization continued to become the main part that adhered
in the organization of the public. As the internal communication medium in the
Ministry of the Industry, the intranet create the communication medium of one
direction and two directions. The presence of the intranet brought a new practice in
the Ministry of the Industry and without being released the intranet had implications
in the practices of sharing knowledge that enabled an official to more understand of
media knowledge and opened the concept thought as well as the capacity to know the
problem of the organization. With the increase in knowledge then will increase also
by competence of an official who will create satisfaction and active participation the
official in overcoming various problems and the organization challenge. This
condition will support the growth of empowerment of the official.
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