| Summary: | Internet banking services in addition to make it easy for customer when doing transaction also has a security risk and risk of system failure due to increasing complexity of technology used in its implementation. Good information system controls is necessary to minimize the risk This thesis discusses assessment information systems controls in implementation of internet banking services at PT. Bank X (Persero) were measured using the COBIT Framework maturity level. It aims to indentify information system control weaknesses in implementation of internet banking services at PT. Bank X (Persero) Tbk and provide recommendations for continuous improvement in the future. Thesis writing started from preliminary studies, data collection both primary and secondary, processing and analysis of data, until conclusion. Processing and analysis of data is done by analyzing information system controls of internet banking services that has been applied by companies based on COBIT framework, which is limited on company's business goals related to implementation of internet banking services seen to customer perspective. From results of overall analysis, it can be seen that information systems control in implementation of internet banking services at PT. Bank X (Persero) Tbk mostly already at level optimized level. There are some control activities at managed and measurable level, and should be optimized.
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