Islamic perspective of quality administration

Conceptually quality is an acquired trait, a sort of accomplishment, and eminent character. The concept itself has no religion, so to speak; any one regardless of his or her religious proclivity could do quality job or acquire quality status or achieve superior ranking or perform with excellence. In...

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Main Author: Shuriye, Abdi Omar
Format: Proceeding Paper
Language:English
Published: 2009
Subjects:
Online Access:http://irep.iium.edu.my/12027/1/Islamic_Perspective_of_Quality_Administration_%28ABDI_SHURIYE%29.pdf
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author Shuriye, Abdi Omar
author_facet Shuriye, Abdi Omar
author_sort Shuriye, Abdi Omar
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description Conceptually quality is an acquired trait, a sort of accomplishment, and eminent character. The concept itself has no religion, so to speak; any one regardless of his or her religious proclivity could do quality job or acquire quality status or achieve superior ranking or perform with excellence. In other words, it matters less whether you are Hindu, Christian, Buddhist or a Muslim in achieving quality or doing quality job. However, religious teachings are instrumental in shaping and guiding mankind to achieve and perform better provided that man adheres to these teachings and drives the right message related to his or her work. The aim of this paper is to illumine Islamic perspective of quality administration. Quality, in its conventional sense, is related to customer’s perspective, the work of professionals such as engineers, doctors and lawyers; nonetheless all those who provide services including the administrators are by virtue of their profession expected to achieve and produce quality services. As an operational mechanism quality remains multidimensional and comprehensive in scope. On balance, one may summit that quality revolves around performance, reliability, durability, serviceability, and Aesthetics.
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spelling oai:generic.eprints.org:120272013-09-12T04:38:55Z http://irep.iium.edu.my/12027/ Islamic perspective of quality administration Shuriye, Abdi Omar BJ1188 Religious ethics BP1 Islam H Social Sciences (General) Conceptually quality is an acquired trait, a sort of accomplishment, and eminent character. The concept itself has no religion, so to speak; any one regardless of his or her religious proclivity could do quality job or acquire quality status or achieve superior ranking or perform with excellence. In other words, it matters less whether you are Hindu, Christian, Buddhist or a Muslim in achieving quality or doing quality job. However, religious teachings are instrumental in shaping and guiding mankind to achieve and perform better provided that man adheres to these teachings and drives the right message related to his or her work. The aim of this paper is to illumine Islamic perspective of quality administration. Quality, in its conventional sense, is related to customer’s perspective, the work of professionals such as engineers, doctors and lawyers; nonetheless all those who provide services including the administrators are by virtue of their profession expected to achieve and produce quality services. As an operational mechanism quality remains multidimensional and comprehensive in scope. On balance, one may summit that quality revolves around performance, reliability, durability, serviceability, and Aesthetics. 2009-10 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/12027/1/Islamic_Perspective_of_Quality_Administration_%28ABDI_SHURIYE%29.pdf Shuriye, Abdi Omar (2009) Islamic perspective of quality administration. In: 10th SENVAR International Seminar On Environment & Architecture Science & Engineering For Better Life & 1st CONVEEESH International Conference On Engineering, Environment,Economic, Safety & Health, 26-27 October 2009, Manado, Indonesia. http://archnet.org/calendar/item.jsp?calendar_id=65240
spellingShingle BJ1188 Religious ethics
BP1 Islam
H Social Sciences (General)
Shuriye, Abdi Omar
Islamic perspective of quality administration
title Islamic perspective of quality administration
title_full Islamic perspective of quality administration
title_fullStr Islamic perspective of quality administration
title_full_unstemmed Islamic perspective of quality administration
title_short Islamic perspective of quality administration
title_sort islamic perspective of quality administration
topic BJ1188 Religious ethics
BP1 Islam
H Social Sciences (General)
url http://irep.iium.edu.my/12027/1/Islamic_Perspective_of_Quality_Administration_%28ABDI_SHURIYE%29.pdf
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