PENYEDIAAN BERKAS REKAM MEDIS PASIEN RAWAT JALAN BERDASARKAN STANDAR PELAYANAN MINIMAL (SPM) DI RS PKU MUHAMMADIYAH YOGYAKARTA

Background: service prompt is desire all consumers good giver service and receiver service. Speed provision file rollin medical clinic to can be also one indicator in measuring satisfaction. The faster rollin medical to the clinic the more rapid service which may given to patients. At rspkumuhammadi...

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Main Authors: , WINARNI, , Savitri Citra Budi,SKM., MPH.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2014
Subjects:
ETD
_version_ 1826046590399283200
author , WINARNI
, Savitri Citra Budi,SKM., MPH.
author_facet , WINARNI
, Savitri Citra Budi,SKM., MPH.
author_sort , WINARNI
collection UGM
description Background: service prompt is desire all consumers good giver service and receiver service. Speed provision file rollin medical clinic to can be also one indicator in measuring satisfaction. The faster rollin medical to the clinic the more rapid service which may given to patients. At rspkumuhammadiyahjogjakarta has issued minimum service standards in providing file rollin medical get to polyclinic namely maximum 10 minutes. But still finds delay in providing file rollin medical, so that nurse clinic helped himself to file get chair rollin medical registration. Purpose: knowing process of providing file rollin medical, knowing average speed in penyedian file rollin medical an outpatient relating to spm and knowing factors affecting speed in providing file rollin medevac. Method: type this research is descriptive by approach qualitative data with in cross sectional.objek on this research is provision file rollin medical an outpatient 99 document. A method of data by method observation and interview. Results: the results of this research is the average speed in providing file outpatient medical record is 14,52 minutes and percentage of delays 76,76% 23,23% timely and factors which affected it is machine (tool), a Man (human), Method (a way), Environment (environment).
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institution Universiti Gadjah Mada
last_indexed 2024-03-13T22:55:23Z
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publisher [Yogyakarta] : Universitas Gadjah Mada
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spelling oai:generic.eprints.org:1212722016-03-04T08:17:22Z https://repository.ugm.ac.id/121272/ PENYEDIAAN BERKAS REKAM MEDIS PASIEN RAWAT JALAN BERDASARKAN STANDAR PELAYANAN MINIMAL (SPM) DI RS PKU MUHAMMADIYAH YOGYAKARTA , WINARNI , Savitri Citra Budi,SKM., MPH. ETD Background: service prompt is desire all consumers good giver service and receiver service. Speed provision file rollin medical clinic to can be also one indicator in measuring satisfaction. The faster rollin medical to the clinic the more rapid service which may given to patients. At rspkumuhammadiyahjogjakarta has issued minimum service standards in providing file rollin medical get to polyclinic namely maximum 10 minutes. But still finds delay in providing file rollin medical, so that nurse clinic helped himself to file get chair rollin medical registration. Purpose: knowing process of providing file rollin medical, knowing average speed in penyedian file rollin medical an outpatient relating to spm and knowing factors affecting speed in providing file rollin medevac. Method: type this research is descriptive by approach qualitative data with in cross sectional.objek on this research is provision file rollin medical an outpatient 99 document. A method of data by method observation and interview. Results: the results of this research is the average speed in providing file outpatient medical record is 14,52 minutes and percentage of delays 76,76% 23,23% timely and factors which affected it is machine (tool), a Man (human), Method (a way), Environment (environment). [Yogyakarta] : Universitas Gadjah Mada 2014 Thesis NonPeerReviewed , WINARNI and , Savitri Citra Budi,SKM., MPH. (2014) PENYEDIAAN BERKAS REKAM MEDIS PASIEN RAWAT JALAN BERDASARKAN STANDAR PELAYANAN MINIMAL (SPM) DI RS PKU MUHAMMADIYAH YOGYAKARTA. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=61348
spellingShingle ETD
, WINARNI
, Savitri Citra Budi,SKM., MPH.
PENYEDIAAN BERKAS REKAM MEDIS PASIEN RAWAT JALAN BERDASARKAN STANDAR PELAYANAN MINIMAL (SPM) DI RS PKU MUHAMMADIYAH YOGYAKARTA
title PENYEDIAAN BERKAS REKAM MEDIS PASIEN RAWAT JALAN BERDASARKAN STANDAR PELAYANAN MINIMAL (SPM) DI RS PKU MUHAMMADIYAH YOGYAKARTA
title_full PENYEDIAAN BERKAS REKAM MEDIS PASIEN RAWAT JALAN BERDASARKAN STANDAR PELAYANAN MINIMAL (SPM) DI RS PKU MUHAMMADIYAH YOGYAKARTA
title_fullStr PENYEDIAAN BERKAS REKAM MEDIS PASIEN RAWAT JALAN BERDASARKAN STANDAR PELAYANAN MINIMAL (SPM) DI RS PKU MUHAMMADIYAH YOGYAKARTA
title_full_unstemmed PENYEDIAAN BERKAS REKAM MEDIS PASIEN RAWAT JALAN BERDASARKAN STANDAR PELAYANAN MINIMAL (SPM) DI RS PKU MUHAMMADIYAH YOGYAKARTA
title_short PENYEDIAAN BERKAS REKAM MEDIS PASIEN RAWAT JALAN BERDASARKAN STANDAR PELAYANAN MINIMAL (SPM) DI RS PKU MUHAMMADIYAH YOGYAKARTA
title_sort penyediaan berkas rekam medis pasien rawat jalan berdasarkan standar pelayanan minimal spm di rs pku muhammadiyah yogyakarta
topic ETD
work_keys_str_mv AT winarni penyediaanberkasrekammedispasienrawatjalanberdasarkanstandarpelayananminimalspmdirspkumuhammadiyahyogyakarta
AT savitricitrabudiskmmph penyediaanberkasrekammedispasienrawatjalanberdasarkanstandarpelayananminimalspmdirspkumuhammadiyahyogyakarta