PERAN DAN STRATEGI GUEST RELATION OFFICER SEBAGAI MITRAFRONT OFFICE DEPARTEMENT DALAM EVALUASI MENINGKATKAN PELAYANAN DI THE PHOENIX HOTEL YOGYAKAR
v ABSTRACT Tourism is currently the world attention and the spotlight is greatly increased in various countries around the world. This is evidenced by the many star hotelhotel/ resort development in Indonesia for various elements of society. Hospitality world has discussed the scope can be viewed fr...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2014
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