| Summary: | Background: Problem Solving (solving the problem), which is an effort to
remove barriers / problems that are characteristic of planning. There are 6
steps needed in solving a problem is defining the problem, causal analysis,
identifying solutions, choosing the best solution, develop a plan of action,
implementation and evaluation of solutions. Installation in Medical
Record Hospital Center TNI-AU dr. S. Hardjolukito Yogyakarta is known
there are still issues that have not finished which can result in disruption
of service quality and the inhibition of the work done by the officers.
Therefore, in this study will be to evaluate the solution in Problem Solving
in Medical Record Installation RSPAU dr. S. Hardjolukito Yogyakarta.
Objective: To determine the implementation of the solution in the Problem
Solving in the Installation Medical Record Hospital Center TNI-AU dr. S.
Hardjolukito Yogyakarta.
Methodology: This research uses descriptive method with qualitative
approach and uses cross-sectional study design. The study subjects
consisted of four officers and medical records this research object in
Problem Solving solution that is in the Installation Medical Record Hospital
Center TNI-AU dr. S. Hardjolukito Yogyakarta. Results: This study shows
that existing solutions have not all implemented properly. Policies such as
queuing system and its use are still made in the form of oral, observation
or periodically sweep at the storage (filing) is done not by students but the
medical records officer vendors, officers have not been given specific
training related to storage (filing) and assembling , coding and indexing.
Barriers that occur in the storage (filing) is exhausted by the officers after
work to be because they can not make observations periodically and have
not patented the job description that exist for each officer. Barriers that
occur in the processing of medical data (assembling, coding and indexing)
that is not patented job description that exist to each of the officers so that
there is no officer in charge in full. Barriers that occur in the reporting of
the clinic staff always give a lot of reasons that collecting overdue reports
and special reporting computer sometimes used by other officers to work.
|
|---|