| Summary: | Background : Medical record is a file that contains records and documents about the identity of the patient, examination, action, and other services that have been provided to the patient. Medical record if the quality is said medical records are accurate, complete, reliable, valid and timely (Abdelhak et al, 2001). According to fixed procedures (SOPs) DKT Hospital Dr. Soetarto Yogyakarta calm returns inpatient medical records, medical records must be returned to the unit medical record no later than 2x24 hours after the patient's home or after the patient leaves the hospital. It is intended that the officers are ready to provide medical record patient medical records at any time if necessary. However, based on preliminary studies and informal interviews with personnel medical records at the DKT Hospital Dr. Soetarto Yogyakarta obtained information about the delay in returning the medical records of hospitalized patients over 2x24 are not in accordance with existing procedures.
Objective: This study aims to determine the percentage of the delay in returning the medical records of inpatients in hospitals DKT Dr. Soetarto Yogyakarta, knowing the factors causing delay in returning the patient's medical record in the hospital inpatient DKT Dr. Soetarto Yogyakarta and determine the impact of delay in returning the patient's medical record at the time of rediscovery in DKT Hospital Dr. Soetarto Yogyakarta
method: This type of research is descriptive qualitative approach. The study design was cross-sectional. Data collection techniques in this study is the observation, interviews, and documentation
Results: The percentage of delay in DKT Hospital Dr. Soetarto Yogyakarta is still great tardiness figure includes the wards Kartika reached 87.2%, reaching 94.9% Kirana wards, wards Midwifery reached 61.3%, reaching 90.2% Husada wards, and VIP wards reached 100%. Factors causing delay, namely human resources, especially the ward nurses understanding about the payback period is less, lack of socialization procedures remain, leading to incomplete documentation of medical records that must be returned to the unit medical record should not be returned due to complete filling in advance and not the assembling activities that do not No special officer in charge of checking the completeness of patient medical records. The impact of the delay complicates the recovery of medical records so slow service speed mmepengaruhi outpatient medical records document provision.
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