ANALISIS EFEKTIVITAS PELAYANAN PUBLIK DI BIDANG PERTANAHAN TERHADAP PENERAPAN STANDAR PELAYANAN PERTANAHAN PADA KANTOR PERTANAHAN KOTA YOGYAKARTA
This research is aimed to determine the effectiveness of land services to the land service standard at Yogyakarta Land Office and to find out the factors influence on it. Effectiveness of land services is measured using five indicators : speed of service, efficiency, clarity and certainty of service...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2013
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