| Summary: | Background: Hospital has the human resources consisting of government nurses
and contract nurses. The differences in employment status between the two groups
of nurses allows the high turnover, particularly on the contract staff nurses. The
high turnover will adversely affect the stability and continuity of nursing care
related to organizational commitment, job satisfaction, organizational citizenship
behavior and performance.
Objective: This study aimed to determine the differences between civil servants
nurses and contract nurses in organizational commitment, job satisfaction,
organizational citizenship behavior and performance.
Methods: This research was quantitative study with cross-sectional design.
Subjects were all civil servant nurses and contract nurses (total population, n=157
). Data was collected with structured questionnaire. Data analysis was performed
using chi-square to determine the difference between civil nurses and contract
nurses in organizational commitment, job satisfaction and organizational
citizenship behavior and performance.
Results: Organizational commitment, job satisfaction, organizational citizenship
behavior and performance, government staff had been mostly higher as compared
to contract nurses. Significant differences for organizational commitment was on
sub variable affective commitment with p-value <0.05, job satisfaction subvariables
of consisting salary and promotion opportunities with p-value <0.05,
organizational citizenship behavior with sub variables of altruism with p-value
<0.05 and the performance of sub variable quality of the work with p-value <0.05.
Conclusion: Civil servant nurses have organizational commitment, job
satisfaction, OCB and performance higher than the contract nurses, because of the
guarantee of compensation and a higher salary as well as a clear in career
development compared to contract nurses. It is a need to have written
commitment to contract, and efforts to improve of the management fair
compensation system and a better salary.
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