| Summary: | Background: After the national immunization target announced in 2010, was not
achieved, the government re- targets it to be achieved by 2014. The achievement
of Parigi Moutong District in immunization clinic still varies and shows a large
gap. There are some health centers having high immunization coverage, but there
are others with coverage far below the target.
Objective: The research aimed at obtaining the description and differences in
performance, work discipline and job satisfaction of immunization officers with
high coverage and low coverage .
Method: The research applied a qualitative descriptive study design employing a
case study. The research participants were officers from health centers, health
offices, and mothers whose infants receive immunization services. The number of
participants was 45. The research data were collected by document investigation,
interviews , focus group discussions ( FGD ), and observation .
Result: The health officers of Balinggi health center maintain good performance
in immunization. It was found the suitability of the work in terms of quantity and
quality with the targets and standards set. While the health officers in Moutong
health center showed less good performance. There was an achievement
discrepancy in quantity and quality of work with the set targets or standards. The
immunization health officers in Balinggi health center showed good disciplinary
level. It was found that the officers were discipline at the office attendance,
discipline at work and discipline at the office hour , and they were always on time
in completing the work. But the officers were still lacking an official observance
of clothing or attributes. While at the immunization health officers in Moutong
center showed discipline at unfavorable level. It was found that the officers did
not have the discipline at the office attendance, at the timeliness in completing the
work, and in finishing the office hour. But the officers had discipline at uniforms
or attributes. In Balinggi health center the job satisfaction at the level of
immunization health officers was less satisfied. The officers felt less satisfied
with salary, welfare funds or incentives, the operational funds, and the sense of
security and satisfaction in carrying out the work. However, the officers were
satisfied with the leaders� attention. While at Moutong health center the
immunization officers felt less satisfied with salary, welfare funds or incentives,
the operational funds, and the sense of security and satisfaction in carrying out the
work. They were also less satisfied with the leaders� attention.
Conclusion: Balinggi health center still retains better performance, discipline at
work, and job satisfaction than Moutong health center. There are differences in
the performance, job satisfaction and work discipline of immunization officers in
Balinggi health center and those in Moutong health center. Improving the
performance of immunization officers requires disciplinary reinforcement and job
to priority.
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